Service Advisor
7 days ago
Male
- Diploma/ B Tech
- Minimum one year prior experience needed
- Good communication skill and interpersonal skill needed.
- Good technical knowledge ad an advantage
- Accommodation available
**Key Responsibilities**:
- Greet customers promptly and professionally, building strong relationships to ensure repeat business.
- Listen carefully to customer concerns, document them accurately, and communicate effectively with technicians.
- Provide detailed explanations of required repairs, maintenance schedules, and service options.
- Prepare repair orders and obtain necessary customer approvals.
- Upsell additional services or repairs based on vehicle condition and manufacturer recommendations.
- Coordinate with technicians to ensure timely service completion and quality control.
- Keep customers informed about the progress of their vehicle service.
- Handle customer complaints or concerns with professionalism and problem-solving skills.
- Maintain records of all service transactions for future reference.
- Ensure compliance with safety standards, company policies, and automotive regulations.
Pay: ₹11,000.00 - ₹18,000.00 per month
Ability to commute/relocate:
- Tirur, Kerala: Reliably commute or planning to relocate before starting work (required)
**Experience**:
- total work: 1 year (preferred)
Work Location: In person
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