Candidate for International Bpo Voice Process

2 days ago

Bengaluru, India Cognia Technologies Full time

**Salary**:40k CTC to 42K CTC + Unlimited Incentives

**Timings**:3 am to 12 pm

**Note**:

- Work from office.
- 1 way Transport can be provided for **Females.**:
**Responsibilities**: International BPO II Customer Support II Good Communication
- Manage Incoming Calls And Customer Service Inquiries.
- Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints.
- Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken.
- Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests
- Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation.
- Ability To Be On Phone For A Long Time And Familiar With Using Dialer Systems.

**Contact us**: Interested Applicants or any References can kindly reach us.

Mobile/WhatsApp (HR Dept)

Safia**:
+91-XXXXXXXXXX
**Salary**: ₹30,000.00 - ₹42,000.00 per month

Schedule:

- Morning shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

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