Admission Executive

**Job Description for Admissions Executive**

This is a full-time position designed for individuals with 2+ years of experience in admissions, customer service, or sales roles. You’ll play a critical role in managing and converting leads, owning the admissions pipeline, and ensuring a seamless experience for both prospective and enrolled students.

**Shift Details**
Work Timing: 2PM to 11 PM (During the probation period, you will follow our regular 9 AM to 6 PM schedule.)
Work Days: Monday to Saturday (Sunday is the weekly off)
Probation Period: 3 months (regular working hours during this time)

Salary Range: ₹18,500 to ₹20,000 (Includes a yearly retention bonus as part of the compensation)

**What We Are Looking For**
- Self-driven individuals with a passion for education and student success
- Strong communication and interpersonal skills
- A proactive mindset with a sense of ownership in handling leads
- Goal-oriented and comfortable working in a semi-sales environment
- Excellent organizational skills and attention to detail
- Confidence in using tech tools and a willingness to learn new platforms
- Good written and spoken English and Tamil communication skills
- Basic understanding of customer service principles
- Basic knowledge of chess is a plus (not mandatory)

**Key Responsibilities**
- Guide prospective students through the complete admissions/enrollment process, including understanding their needs and recommending the right learning path
- Conduct follow-up communication with leads to clarify doubts and encourage enrollment
- Own and manage the admissions pipeline, ensuring timely actions and updates
- Coordinate and schedule demo sessions, calls, or assessments for prospective students
- Assist with onboarding of new students to ensure a smooth transition into the academy
- Act as a support contact for current students, addressing inquiries and resolving minor issues related to programs, policies, and schedules
- Collaborate with internal teams such as coaching and operations to provide a seamless student experience
- Maintain and update student records while ensuring data confidentiality
- Support continuous improvement by identifying gaps in the admissions and student communication process

**You Have**
- Strong organizational and time management skills
- Ability to multitask
- Fast and accurate typing skills
- Excellent verbal and written communication skills in English
- Confidence in using tools like Google Suite (Sheets, Docs), and other communication platforms
- Basic familiarity with AI tools like ChatGPT is a plus
- Discipline to work independently in a remote setup
- A proactive mindset and willingness to take initiative
- Comfort with tech and eagerness to learn new platforms

**We Can Train You On**:

- Internal workflows and student management systems
- AI tools and software
- CRM software and other relevant platforms
- Admissions processes, student support procedures, and academy policies
- Effective communication and relationship-building techniques
- The academy's programs, services, and educational philosophy

If you’re ready to grow your career in a mission-driven organization that values education, performance, and student success, we’d love to hear from you

**Job Types**: Full-time, Permanent

Pay: ₹18,500.00 - ₹20,000.00 per month

**Benefits**:

- Paid sick time
- Work from home

Schedule:

- Evening shift
- Morning shift
- Weekend availability

Application Question(s):

- Can you bring your own device? (Laptop and Mobile Phone)
- Do you have or have the ability to get Internet connection with an upload and download speed above 50Mbps?
- Do you currently live in Madurai, and are you able to visit our registered office in the city whenever required (for meetings, training, or coordination)?

This is a hybrid role, and occasional in-person presence at our Madurai office is expected.
- The shift timing is expected to start at 2PM - 11PM from Monday to Saturday (Sunday is weekly day off), Is that fine with you?

**Education**:

- Bachelor's (required)

Work Location: Remote

Expected Start Date: 01/07/2025