Na Renewal Services

2 weeks ago

Mumbai, India WTW Full time

**Principal Duties/Responsibilities**
- Identifies individual client needs by listening to and taking note of direct requests
- Demonstrates insightfulness about client issues and looks at different ways to approach the improvements
- Works respectfully with team members; consults more senior members of the team when required on decisions
- Values opportunities to work with colleagues with different backgrounds and experiences
- Demonstrates awareness of various internal networks that have an impact on own work
- Takes advantage of opportunities for gaining new information, developing expertise and acquiring new skills relevant to own job
- Seeks out and responds appropriately to positive and constructive feedback. Understands own capabilities and articulates development needs
- Produces some ideas and is open to new approaches relating to own work efficiency
- Understands the basic role stakeholders play in the team's ability to achieve optimal outcomes
- Willingly shares own knowledge and experience to support others' learning inclusively
- Copes with change and new challenges relating to own work tasks; shows tolerance for uncertainty/ambiguity and escalates to manager when clarity is required

**Top Competencies**
- Focusing on Clients
- Working in Teams
- Driving Excellence
- Fostering Innovation
- Influencing Stakeholders
- Developing Talent
- Adapting to Change

**Required Qualifications, Skills,Knowledge, Experience**

**Qualifications**:Graduate

**Skills**:

- Excellent written and verbal communication skills
- Extreme competence in comprehension
- Preferred Intermediate/Advanced Excel skills
- High level of attention to detail, qualityand accuracy
- Proven ability to manage multiple projects simultaneously and produce quality deliverables on time
- Strong client service orientation and ability to respond to all communications effectively and in a timely manner
- Proven ability to identify and resolve issues
- Self-starter attitude and ability to work independently and as part of a team
- Very comfortable to work with various individuals from different cultures, time zones, and seniority levels
- Ability to understand cross cultural accents& general terminology
- Dedication to diligenceto day-to-day operations

**Experience**:

- Understandingof the entire renewal cycle(end to end)
- Experience in various renewal cycle businesses like Billing, Policy Reading & Certificates
- Preparing CAT modelling workbook
- Creating Summary of Insurance
- Preparing Cost Summaries

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