Na Renewal Services

2 weeks ago

Mumbai, India WTW Full time

**Principal Duties/Responsibilities**
- Identifies individual client needs by listening to and taking note of direct requests
- Demonstrates insightfulness about client issues and looks at different ways to approach the improvements
- Works respectfully with team members; consults more senior members of the team when required on decisions
- Values opportunities to work with colleagues with different backgrounds and experiences
- Demonstrates awareness of various internal networks that have an impact on own work
- Takes advantage of opportunities for gaining new information, developing expertise and acquiring new skills relevant to own job
- Seeks out and responds appropriately to positive and constructive feedback. Understands own capabilities and articulates development needs
- Produces some ideas and is open to new approaches relating to own work efficiency
- Understands the basic role stakeholders play in the team's ability to achieve optimal outcomes
- Willingly shares own knowledge and experience to support others' learning inclusively
- Copes with change and new challenges relating to own work tasks; shows tolerance for uncertainty/ambiguity and escalates to manager when clarity is required

**Top Competencies**
- Focusing on Clients
- Working in Teams
- Driving Excellence
- Fostering Innovation
- Influencing Stakeholders
- Developing Talent
- Adapting to Change

**Required Qualifications, Skills,Knowledge, Experience**

**Qualifications**:Graduate

**Skills**:

- Excellent written and verbal communication skills
- Extreme competence in comprehension
- Preferred Intermediate/Advanced Excel skills
- High level of attention to detail, qualityand accuracy
- Proven ability to manage multiple projects simultaneously and produce quality deliverables on time
- Strong client service orientation and ability to respond to all communications effectively and in a timely manner
- Proven ability to identify and resolve issues
- Self-starter attitude and ability to work independently and as part of a team
- Very comfortable to work with various individuals from different cultures, time zones, and seniority levels
- Ability to understand cross cultural accents& general terminology
- Dedication to diligenceto day-to-day operations

**Experience**:

- Understandingof the entire renewal cycle(end to end)
- Experience in various renewal cycle businesses like Billing, Policy Reading & Certificates
- Preparing CAT modelling workbook
- Creating Summary of Insurance
- Preparing Cost Summaries

  • Na Renewal Services

    4 days ago

    Mumbai, India WTW Full time

    **About WTW**: Our distinct, connected perspective across talent, assets and ideas unlocks potential for our clients. While many just look at mitigating the downside, we see how a unified approach to people and risk is a path to growth. Powered by market analytics and behavioral insight, our integrated teams reveal hidden value within the critical...

  • Na Renewals Services

    4 days ago

    Mumbai, Maharashtra, India WTW Full time

    **Principal Duties/Responsibilities**: - Handle mailbox as per process and timeliness. - Prioritize and organize work on daily basis as per business requirement. - Ensure adherence to compliance procedures. - Completing Mandatory trainings on time. - Work closely with onshore teams to ensure effective delivery of client service. - Ensure ongoing, effective...

  • Na Renewal Services

    5 days ago

    Mumbai, Maharashtra, India WTW Full time

    **Description**: Role : Data Quality - Operations Designation Trainee/ Advisor Shift Timings: Fixed - Evening Shift (18.30 to 03:30) About Data Quality Team: Data Quality Team comprises of 8 colleagues in Mumbai who are responsible for updating data in EPIC/Broking Platform/CPW Online as well as providing/removing access to 80+ carrier portals to...

  • Na Renewals

    4 days ago

    Mumbai, India WTW Full time

    **Principal Duties/Responsibilities** - Handle mailbox as per process and timeliness. - Prioritize and organize work on daily basis as per business requirement. - Ensure adherence to compliance procedures. - Completing Mandatory trainings on time. - Work closely with onshore teams to ensure effective delivery of client service. - Ensure ongoing, effective...

  • Customer Service + Renewals in Matrimonial Company

    2 weeks ago

    Sakinaka, Mumbai, Maharashtra, India Acme Services Full time

    (Customer service + Renewals) Need Excellent English communication. Minimum 2 years of experience in Sales or Customer service + Sales/upsell/renewals. 2 Rotational week off between Monday to Friday. Age - 24 years to 46 years Languages - Gujarati - 3 Female, 3 Male Bengali - 1 Female, 2 Male Punjabi - 2 Female, 1 Male Marathi - 1 Female Tamil - 2...

  • Na Renewals

    1 week ago

    Mumbai, India WTW Full time

    Business Communication - Analytical Skills - Client Focus - Creative and Logical Thinking - Eye for detail - Time management **Qualifications**:Graduate (Any Stream) **Skills**: - Good verbal and written communication skills. - Energetic, enthusiastic individuals. - Logical thinking skillset is a must. - Ability to learn new processes & systems and should...

  • SBI Renewal Executive

    4 weeks ago

    Navi Mumbai, Maharashtra, India Credicus Business Services Full time

    Job DescriptionWe are looking for a dedicated SBI Renewal Executive - Voice Process to join our team in India. The ideal candidate will be responsible for managing customer interactions related to SBI renewal processes, providing excellent service, and ensuring customer satisfaction.Responsibilities- Handle inbound and outbound calls related to SBI renewal...

  • Customer Service and Renewals

    7 days ago

    Mumbai, Maharashtra, India ixamBee Full time

    **About us**: Job Description for a Customer Service and Renewals. **Responsibilities** - Resolving customer complaints brought to your attention via calls. - Conducting quality assurance surveys with customers and providing feedback to the staff. - Possessing excellent product knowledge to enhance customer support, - Establishing a positive rapport with...

  • Renewal Customer Service Representative

    2 weeks ago

    Navi Mumbai, Maharashtra, India beBeeCustomer Full time ₹ 3,00,000 - ₹ 6,00,000

    We are seeking a highly skilled Customer Renewal Specialist to manage customer interactions related to SBI renewal processes, providing exceptional service and ensuring customer satisfaction.Key ResponsibilitiesHandle inbound and outbound calls related to SBI renewal processes.Provide top-notch customer service and support to clients.Assist customers in...

  • Renewal Executive

    7 days ago

    Mumbai, India Tiara Consultancy Services Full time

    Urgent Hiring for Renewal Executive Location Andheri (Mumbai) **Roles & Responsibilities**: 1) Making outbound calls and explaining the product and services offered by the company. 2) Contacting existing customers as well as prospective customers using scripts. 3) Obtaining customer information and other relevant data. 4) Asking questions to the...