Sales Executive

3 days ago

Dumas Surat Gujarat, India CRESCENT OPTO PVT LTD Full time

**Job Summary**:
**Key Responsibilities**:

- **IndiaMART Expertise**:

- Manage and optimize IndiaMART listings to generate quality inquiries.
- Respond promptly and professionally to dealer queries via IndiaMART.
- Track leads, conversions, and dealer activity generated through IndiaMART and share insights with the sales team.
- Ensure IndiaMART profile is regularly updated with product specs, offers, and new launches.
- **Product Knowledge & Training**:

- Understand and communicate detailed product features, specifications, and use-cases.
- Stay informed about industry trends, competitive products, and new product launches.
- Conduct training sessions for dealers on newly launched products.
- **Sales Operations & Support**:

- Prepare quotations and sales orders using ERP systems.
- Handle the complete billing cycle, including dispatches and order processing.
- Coordinate with sales and logistics teams to ensure a smooth order-to-delivery cycle.
- **Dealer Relationship & Collection Management**:

- Maintain strong dealer relationships by offering timely support and follow-ups.
- Take regular follow-ups for due and overdue payments and submit weekly collection reports to top management.
- Address dealer complaints and coordinate with relevant departments for quick resolution.
- **Inventory Monitoring & Stock Optimization**:

- Monitor non-moving, slow-moving, and damaged stock at dealer locations.
- Support dealers in upselling and cross-selling efforts to optimize inventory.
- **Documentation & Legal Support**:

- Handle dealer queries related to online assessments, legal matters, and ledger confirmation.
- Liaise with finance and legal departments to ensure timely resolution of such issues.
- Proven experience in dealer support or sales coordination role.
- Strong command over **IndiaMART platform** operations and best practices.
- Proficient in working with ERP systems and MS Office tools.
- Excellent communication and interpersonal skills.
- Ability to multitask and manage priorities in a dynamic work environment.
- Strong analytical and follow-up skills.

**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹25,000.00 per month

**Benefits**:

- Health insurance
- Leave encashment
- Paid sick time
- Provident Fund

Schedule:

- Day shift
- Weekend availability

**Language**:

- English (preferred)

Work Location: In person

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