Customer Care Excutive
6 days ago
Note: Fluency in American English is mandatory.
Location: Hyderabad (On-site)
Company: PSR-IT Services
Employment Type: Full-time
No cab facility provided About the Role
Key Responsibilities:
Handle inbound/outbound calls professionally.
Ensure high customer satisfaction with clear, polite communication.
Assist with basic social media comments/messages (Facebook, Instagram, LinkedIn).
Maintain accurate CRM records.
Provide feedback on recurring issues and generate reports as needed.
Required Skills & Qualifications:
Excellent verbal & written communication skills in English.
Basic knowledge of digital marketing & SEO is a plus.
Strong problem-solving attitude & customer-first mindset.
Proficient in MS Office & CRM tools.
**Job Types**: Full-time, Permanent
**Benefits**:
- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
- Work from home
**Language**:
- Hindi (preferred)
- English (preferred)
Work Location: In person
**Speak with the employer**
+91 9182822519
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