Customer Care Excutive

6 days ago


Kukatpally Hyderabad Telangana, India PSR IT Services Full time

Note: Fluency in American English is mandatory.

Location: Hyderabad (On-site)

Company: PSR-IT Services

Employment Type: Full-time

No cab facility provided About the Role

Key Responsibilities:
Handle inbound/outbound calls professionally.

Ensure high customer satisfaction with clear, polite communication.

Assist with basic social media comments/messages (Facebook, Instagram, LinkedIn).

Maintain accurate CRM records.

Provide feedback on recurring issues and generate reports as needed.

Required Skills & Qualifications:
Excellent verbal & written communication skills in English.

Basic knowledge of digital marketing & SEO is a plus.

Strong problem-solving attitude & customer-first mindset.

Proficient in MS Office & CRM tools.

**Job Types**: Full-time, Permanent

**Benefits**:

- Flexible schedule
- Paid sick time
- Paid time off
- Provident Fund
- Work from home

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9182822519



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