Customer Relationship Executive

16 hours ago

Delhi Delhi, India Link Hr Solution Pvt Ltd Full time

**CRE**:

- Connect and engage with pre-generated leads via outbound calls (approx. 80-100 calls)
- Reach out to new customers and explain to them the benefits of business loans
- Initiate repeat sales by follow-up phone calls from existing customers
- Develop in-depth knowledge of products and services to make suitable recommendations based on customer needs
- Continually meeting or exceeding daily and monthly targets with respect to call volume and sales
- Achieve sales targets by new customer acquisition and ensure growth revenue from existing customers

**Team Leader**
- To drive sales and ensure business targets are achieved
- Aggressively drive the sales numbers and achieve the business targets for Retail loan products and through cross selling while continuing to enhance and upgrade the client relationships.
- Retain and expand the company's base of customers for retail loan product so as to ensure repeat business or referrals.
- Maximize sales through a network and relationships to ensure strong business
- Develop and maintain strong liaisons with the clients for repeat business or referrals.
- Ensure the files are processed from login stage to disbursement and liaise with internal departments (Operations and Credit) for completion.
- Optimize team productivity by effectively managing the team of relationship managers so as to assure achievement of team results and thereby meet the business targets and profitability of the area.
- Align with the team on ground lead generation activities for Sales.
- Lead and supervise the team for the implementation of the growth agenda through appropriate training, motivation and deployment strategies.
- Constantly keep abreast on market trends and competitor intelligence so as to build and develop effective sales and marketing strategies

**Salary**: ₹11,103.20 - ₹25,000.00 per month

**Benefits**:

- Paid sick time
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)

Work Location: In person

**Speak with the employer**

+91 8448990504

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