Sales Executive
3 days ago
DUTIES AND RESPONSIBILITIES
- Greets all customers promptly; provides timely professional service.
- Completes Customer Records (CDIF) promptly and accurately.
- Provides excellent customer service by listening to customer inquiries and
requests, asking questions to identify needs, resolving customer concerns, and
sells additional services when appropriate.
- Improve SSI, RDI or any other customer satisfaction related scores
- Builds customer loyalty and promotes the dealership brand image.
- Is accurate and timely in completing paperwork and assigned tasks.
- Sells accessories, Insurance and Finance products.
- Delivers vehicle to customers in a positive and memorable way.
generation targets.
- Identifies repeat customers and treats them accordingly.
- Contacts previous customers, especially those who are ending their finance
tenure, about new product arrivals.
- Notifies prospects of upcoming special programs and promotions.
- Calculates and tracks progress of sales and prospect goals and sales deals.
- Shifts priorities and goals as work demands change.
- Maintains composure and courtesy in dealing with customers and fellow
employees.
- Ensures that work is completed on time and as required
- Acts quickly to implement plans; organizes work efficiently; follows up to ensure
successful implementation.
- Identifies and supports opportunities for methods/process improvement (for
example, monitoring inventory levels and tracking showroom traffic).
- Identifies ways to improve operations and customer service.
- Maintains an effective customer contact system that encourages new, repeat,
and referral business and contributes to customer satisfaction.
- Reference existing manuals, publications and other written documents to obtain
needed information.
- Keeps up-to-date on Mahindra products and competitor products.
- Meets or exceeds monthly income and sales goals.
- Maximum closing of recommendation sales
- Tracks competition performance for his assigned territory
**Job Types**: Full-time, Permanent
Pay: ₹8,000.00 - ₹20,000.00 per month
Shift:
- Day shift
**Education**:
- Bachelor's (preferred)
**Experience**:
- Sales: 1 year (preferred)
**Language**:
- English (preferred)
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