Hindi Customer Care

5 days ago

Majiwada Thane Maharashtra, India Helpmate solution Full time

Customer Care Executive

Kotak Bank

Job Title: Customer Care Executive

**Salary**: 13,000 per month

Job Summary:
Key Responsibilities:
Answer phone calls professionally and provide information about products and services.

Handle customer inquiries and complaints, providing appropriate solutions and alternatives.

Keep records of customer interactions, transactions, comments, and complaints.

Follow up with customers to ensure their issues are resolved.

Manage a team of customer service representatives when necessary.

Conduct customer satisfaction surveys to understand areas needing improvement.

Inform customers of upcoming promotions or deals.

Establish a positive rapport with all clients and customers in person or via phone.

Form reports based on customer satisfaction statistics and help the team develop new skills.

Required Skills and Qualifications:
Effective communication skills, both verbal and written.

Proficiency in Hindi; additional language skills are a plus.

Strong problem-solving skills and the ability to handle stressful situations.

Excellent interpersonal skills to relate cordially with different classes of people.

Basic computer skills and knowledge of customer service software.

Ability to work under pressure and meet deadlines without errors.

Minimum educational qualification: High School Diploma (HSC Pass).

**Experience**:
Prior experience in customer service or a related field is preferred.

Fresher can also apply

Team HR

Helpmate

**Job Types**: Full-time, Permanent

Pay: ₹10,174.37 - ₹14,958.22 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

**Speak with the employer**
+91 9582010918

  • Customer Care Executive

    1 week ago

    Majiwada, Thane, Maharashtra, India Allwyn Education Group Full time

    **WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** LOCATION: THANE, MAJIWADA QUALIFICATION : HSC FRESHERS CAN APPLY TIMING: ROTATIONAL DAY SHIFT SUNDAY FIXED OFF SALARY : 13 TO 16K INHAND PLUS INCENTIVES **WORK FROM OFFICE** **CUSTOMER CARE EXECUTIVE (TELECALLING)** **Education**: - Higher Secondary(12th Pass) (required) **Experience**: -...

  • Customer Care Executive

    3 days ago

    Majiwada, Thane, Maharashtra, India Eureka Outsourcing Solutions (EOS) Full time

    Pure customer service process Location - Thane Need Good Communication Hindi/English Freshers can apply Day shift **Salary**: - 15,000/ CTC 20,000/- inhand Min qualification - HSC To schedule your interview Call or send your CV through WhatsApp (number mentioned below) More Details Call **HR Masood Shaikh** **-8208518822** **Role**:Customer...

  • Customer Care Executive

    1 day ago

    Majiwada, Thane, Maharashtra, India Allwyn Education Group Full time

    Hiring For Customer Service Good Comms required HSC & Graduation can apply Fresher & Exp good to go Salary 12000 - 16000 in hand + Incentives Shift Timing : 9.30 - 6.30 Rotational Week off Regards, HR Sujal 9987718269 **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,426.15 - ₹24,155.77 per month **Education**: - Higher Secondary(12th...

  • Customer Care Executive

    7 days ago

    Majiwada, Thane, Maharashtra, India Netstar Infotech Full time

    **Customer Service Executive** Location : Majiwada HSC Freshers can apply salary up to 15inhand (depends on interview) age limit 19 to 35 6 days working rotational shift 1 rotational weekoff Pay: ₹13,000.00 - ₹15,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift Supplemental pay types: - Commission pay -...

  • Customer Care Executive

    1 week ago

    Majiwada, Thane, Maharashtra, India Allwyn Education Group Full time

    Hiring for IDFC PL process: - Requirement - More than avg communication **Salary-14,000/- inhand** **Unlimited incentives** **Shift timing - 9:30-6:30** **Sunday Fixed off** Fresher & Exp both can apply - Need immediate joiner. **Job Types**: Full-time, Permanent, Fresher Pay: Up to ₹16,000.00 per month **Benefits**: - Health insurance -...

  • Customer Care Executive

    2 weeks ago

    Thane, India Allwyn Education Group Full time

    **CUSTOMER SUPPORT (WORK FROM OFFICE)** **AGE LIMIT: - 19 - 30** Metropolis Health care process Location - Thane Average English, Hindi, Marathi (SALARY15k ) +Incentives Rotational Shifts for Males (12to9, 1to10) Females (7to4, 9to6, 12to9) Rotational Weekoffs ( Day shift) **CUSTOMER SUPPORT (WORK FROM OFFICE)** **AGE LIMIT: - 19-30** **Job...

  • Customer Care Executive

    3 days ago

    Thane District, Maharashtra, India Employee Hub LLP Full time

    We are looking for a Customer Care Executive for a reputed firm. Location : Kalyan, Mumbai. Job Title : Customer Care Executive Location : Kalyan Job Overview A CCE is responsible for overseeing the entire operations process & responsible for ensuring operations deadlines are met while maintaining quality standards. Job Specifications Education/ Formal...

  • Customer Care Services

    1 day ago

    Thane, India Alnas Group Full time

    Hiring for Customer care service (Outbound Service) - HSC Fresher can apply - Salary upto 17K - Work location Thane - 6Days working/1 rotational off * * **Job Types**: Full-time, Permanent, Fresher Pay: ₹10,000.00 - ₹18,000.00 per month **Benefits**: - Health insurance - Provident Fund Schedule: - Day shift - Morning shift Supplemental pay...

  • Telecaller Bank

    2 weeks ago

    Majiwada, Thane, Maharashtra, India Helpmate solution Full time

    Here is the finalized Job Description with the location added as Majiwada, Thane and all requested modifications applied: Job Title: Sales Executive - Personal Loan Process: Personal Loan (PL) - Sales Process Location: Majiwada, Thane Shift Timing: 9:30 AM - 6:30 PM **Salary**: ₹14,500 (In-hand) Incentives: Attractive performance-based incentives Job...

  • Customer Care Executive

    2 weeks ago

    Thane, India Laqshya Infosoft Solutions Full time

    Customer Care Executive 1. Must be proficient with Hindi, English, speaking another language will be an added advantage (Bengali, Gujarati, Kannada, Marathi). 2. Should have a minimum of 1-3 years of work experience as a customer support executive preferably in banking, lead management, 3. Ability to multitask 4. Basic excel knowledge - Desired Skills...