Telesales Agent

6 days ago

Andheri Mumbai Maharashtra, India Unicorn Infosolutions Pvt. Ltd Full time

**About Us**:
Unicorn Infosolutions Pvt. Ltd. is a leading Apple Premium Partner in India, delivering cutting-edge technology solutions and premium customer experiences. We are committed to excellence, innovation, and customer satisfaction.

**Job Summary**:
**Key Responsibilities**:

- Make outbound calls to prospective customers from the provided database or leads.
- Explain product features, pricing, and benefits effectively (focus on Apple products and services).
- Understand customer requirements and suggest suitable products or offers.
- Achieve daily, weekly, and monthly sales targets.
- Maintain call records and update the CRM with accurate details.
- Follow up with customers to close sales and ensure post-sale satisfaction.
- Handle customer queries, objections, and provide relevant information professionally.
- Collaborate with the sales team for lead conversion and customer retention.
- Stay updated on product knowledge, ongoing promotions, and market trends.

**Required Skills and Qualifications**:

- Minimum 1-3 years of experience in telesales, telemarketing, or inside sales (preferably in electronics or retail).
- Excellent communication and persuasive skills in English and Hindi (regional language proficiency is a plus).
- Strong sales orientation with the ability to close deals over the phone.
- Basic computer knowledge and familiarity with CRM software.
- Ability to work independently and in a team environment.
- Positive attitude, target-driven, and customer-focused approach.

**Preferred Qualification**:

- Graduate in any stream (Commerce, Business, or Marketing preferred).
- Experience in Apple product sales or premium electronics is an added advantage.

**What We Offer**:

- Attractive incentive structure and performance rewards.
- Training and career growth opportunities within the organization.
- Supportive and engaging work environment.

**To Apply**:
Pay: ₹8,647.53 - ₹30,359.03 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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