Captain - Food & Beverage

4 days ago

Pune Maharashtra, India Gminfotech Full time

**Job Title : Captain**

Department : Food & Beverage (F&B)

Reporting To : Restaurant Manager / F&B Manager

Education : Diploma/Degree in Hotel Management or relevant experience in F&B service.

Experience : 2-5 years in a similar role, preferably in a fine-dining restaurant or hotel.

Key Responsibilities:
1. Guest Service & Operations:
Greet and escort guests to their tables while ensuring a warm and welcoming experience.

Take orders accurately and ensure timely service of food and beverages.

Address guest complaints and special requests promptly and professionally.

Maintain hygiene and cleanliness standards in the restaurant or banquet area.

2. Team Supervision & Coordination:
Supervise and coordinate service staff to ensure smooth operations.

Assign duties to waiters, stewards, and support staff as per operational needs.

Conduct pre-service briefings to discuss daily specials, promotions, and service protocols.

Train and guide new staff members to uphold hotel service standards.

3. Inventory & Quality Control:
Ensure all service equipment, cutlery, and tableware are clean and available.

Monitor food and beverage quality and coordinate with kitchen staff for smooth service.

Assist in stock management, requisition of supplies, and reducing wastage.

4. Sales & Upselling:
Recommend food and beverage pairings to enhance the guest experience.

Promote daily specials and upsell high-margin items to boost revenue.

Handle billing and payment processing efficiently.

**Skills**:

- Strong communication and interpersonal skills.
- Excellent customer service and problem-solving abilities.
- Ability to lead and train a team.
- Knowledge of food and beverage service etiquette.

**Interested can share their resume on WhatsApp - 9004209250**

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹20,000.00 per month

**Experience**:

- fine-dining restaurant: 2 years (required)
- Upselling: 2 years (required)

Work Location: In person

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