Customer Happiness Ambassador

2 weeks ago

Calicut, India Decathlon Full time

Permanent contract
- Part-time
- Entry Level
- No level of education required
- Customer Services Manager

**Preferably women sport enthusiast**:
**Mission**:
**Profile**:

- To deliver best-in-class service and go out of your way to find solutions and make our Decathlon users delighted.
- To ensure complete ownership of customer issues and guarantee end-to-end satisfaction with our services.
- To collaborate with various teams within the ecosystem of Decathlon to identify optimal solutions for our customers
- To prepare key reports to stakeholders to help derive better actions on the floor for continuous improvement
- Sound mind on Conflict Management

**Skills**:
Problem Solving

empathy

continuous improvement

Patience

ANALYTICAL SKILLS

active listening

effective communication

persuasiveness

persistenet

promptness

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