Associate Iii

3 - 5 Years
- 1 Opening
- Kochi

**Role description**:
**PMO Support Analyst - Enterprise PMO Project**

We are seeking a highly efficient and proactive PMO Support Analyst to join our team. In this role, you will play a critical part in ensuring smooth operations and supporting various enterprise PMO activities. Your attention to detail and effective communication and management skills will contribute to the successful delivery of activities and efficient coordination between stakeholders.

**Responsibilities**:

- **Project & Resource Management**: Assess and review the need for changes in projects and their tasks, initiate processing in the system, and engage with HR teams for necessary updates.
- **Financial Analysis & Reporting**: Retrieve financial data for analysis and reporting purposes; assist with budget changes as required.
- **Stakeholder Communication**: Coordinate communications between stakeholders; manage and provide support for the shared mailbox, offering guidance and advice to users.
- **Training & Support**: Provide communication and training on any system or product changes that may impact users; assist the Tech team in user testing activities.
- **Documentation & Reporting**: Analyse report requirements and facilitate collaboration with the user to finalize decisions; perform cleanup tasks to ensure accuracy and relevance.
- **Process Improvement**: Identify inefficiencies in processes and recommend improvements; stay updated on configuration setting changes and communicate them to relevant users.
- **Community Engagement**: Manage the community site and maintain blog posts; manage distribution lists and ensure their accuracy and effectiveness.

**Must-Have Skills**:

- **Educational Qualification**: Bachelor's/Master’s degree.
- **Experience**: Proven experience in a PMO or project support role, preferably within the financial services industry.
- **Technical Proficiency**: Strong knowledge of project management principles and methodologies; familiarity with project management tools.
- **Analytical Skills**: Exceptional attention to detail and the ability to analyse complex data accurately.
- **Communication Skills**: Excellent communication and interpersonal skills.
- **Organizational Abilities**: Strong organizational and multitasking abilities; ability to work effectively in a fast-paced and dynamic environment.
- **Time Management**: Ability to manage multiple tasks and deadlines efficiently.

**Good-to-Have Skills**:

- **Project Management Methodologies**: Knowledge of Agile, Scrum, or Waterfall methodologies.
- **Data Analysis Tools**: Experience with data visualization tools like Tableau or Power BI.
- **Financial Management**: Understanding of budgeting, forecasting, and financial reporting.
- **Collaboration Tools**: Familiarity with collaboration tools such as Microsoft Teams or Slack.
- **Process Improvement**: Knowledge of Lean or Six Sigma methodologies for process improvement.
- **Change Management**: Understanding of principles of managing change within an organization.
- **Stakeholder Management**: Ability to build and maintain relationships with stakeholders.
- **Training & Development**: Experience in providing training and support to users.

**Skills**:
Project Management,Enterprise Resource Planning,Stakeholder Management

**About UST**:
UST is a global digital transformation solutions provider. For more than 20 years, UST has worked side by side with the world’s best companies to make a real impact through transformation. Powered by technology, inspired by people and led by purpose, UST partners with their clients from design to operation. With deep domain expertise and a future-proof philosophy, UST embeds innovation and agility into their clients’ organizations. With over 30,000 employees in 30 countries, UST builds for boundless impact—touching billions of lives in the process.