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Customer Service Representative
3 weeks ago
Will do data entry tasks such as support ticketing and order fulfillment, etc
**Requirements/Skills**:
- Updated resume with employment dates (Months and Years)
- Excellent written and verbal English communication skills
- At least a year of work experience as a Customer Service Representative
- E-commerce support experience is not required, but definitely a plus
**MUST HAVE (Non-negotiable): PC/Laptop specs**:
- CPU: At least i3 or AMD equivalent. For Mac devices, at least a 2013 model or newer.
- RAM: 8 GB
- Operating System (PC): Windows 10 or newer, (macOS): Catalina (10.15) or newer
- Internet: Stable ping 80 ms or less, 10 Mbps download and 10 Mbps upload speeds
- Preferably a headset with a noise-canceling feature - No background noises
- A decent webcam
Schedule: This will vary, but the majority of our team members work in EST or PST timezone (Eastern or Pacific Standard Time) and a few AU and UK time zones.
Job Location: Remote/Permanent work from home
**Benefits**:
- Work from home
Schedule:
- Rotational shift
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)