Front Desk Receptionist

19 hours ago

Ahmedabad Gujarat, India Divyapath Campus Full time

A front desk receptionist is the first point of contact for visitors and clients, responsible for managing front office operations, providing excellent customer service, and performing various administrative tasks.

Key Responsibilities
- **Greeting Visitors**: Welcome guests and clients as they arrive, ensuring a positive first impression of the organization.
- **Answering Phone Calls**: Manage incoming calls, directing them to the appropriate departments or personnel, and taking messages when necessary.
- **Administrative Support**: Perform clerical tasks such as filing, sorting mail, and maintaining office supplies to ensure smooth daily operations.
- **Managing Appointments**: Schedule and coordinate meetings, appointments, and events, maintaining an organized calendar for the office.
- **Customer Service**: Address inquiries and resolve issues from clients and visitors, providing information about services and directing them to the right personnel.
- **Maintaining Reception Area**: Ensure the front desk and waiting area are clean, organized, and welcoming at all times.

Required Skills and Qualifications
- **Communication Skills**: Excellent verbal and written communication skills to interact effectively with clients and staff.
- **Customer Service Orientation**: Strong ability to provide friendly and professional service, addressing client needs and concerns promptly.
- **Organizational Skills**: Ability to multitask and manage various administrative duties efficiently while maintaining attention to detail.
- **Technical Proficiency**: Familiarity with office software and basic office equipment.
- **Problem-Solving Skills**: Capability to handle emergencies and resolve conflicts in a calm and effective manner.

Pay: ₹18,000.00 - ₹20,000.00 per month

Schedule:

- Morning shift

Work Location: In person

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