Bodyshop Advisor

A bodyshop advisor is a professional who acts as the primary point of contact between a customer and the body shop (automotive repair shop). Their role is to provide customer service, manage vehicle repair processes, and ensure that customers receive timely and accurate information regarding their vehicle's repair status. They help in assessing the extent of damage to a vehicle, provide repair estimates, and explain repair processes to customers.

Key responsibilities of a bodyshop advisor:

- **Customer Service**: Greeting customers, addressing their needs, answering inquiries, and managing their expectations throughout the repair process.
- **Repair Estimates**: Reviewing the damage to vehicles, gathering information, and providing detailed estimates for repair costs and timeframes.
- **Scheduling Repairs**: Coordinating repair appointments and ensuring that the shop’s schedule is managed efficiently.
- **Liaison Between Customers and Technicians**: Communicating repair details and progress to customers, and ensuring the technicians have the necessary information to complete the job.
- **Insurance Claims**: Assisting with insurance claims, verifying coverage, and working with insurance adjusters to ensure smooth claim processing.
- **Parts Ordering**: Ensuring that necessary parts for repairs are ordered and available in time for scheduled work.
- **Customer Updates**: Keeping customers informed about the repair status, handling any issues or delays, and arranging for the vehicle's return once repairs are completed.

The bodyshop advisor needs excellent communication, organizational skills, and an understanding of automotive repair processes to ensure customer satisfaction and efficient service delivery

**Job Types**: Full-time, Permanent

Pay: ₹18,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Food provided
- Provident Fund

Schedule:

- Day shift

Supplemental Pay:

- Performance bonus

Work Location: In person