Sales Executive

1 week ago

Kolkata West Bengal, India Institute of NeuroDevelopment Full time

**Job Title**: Sales Executive - Parent Guidance & Enrolment

**Location**: Sovabazar, Kolkata (On-site)
**Language Requirement**: Proficiency in Bengali (spoken), English/Hindi helpful
**Experience**: 1-3 years preferred
**Type**: Full-Time

**About IND - Institute of NeuroDevelopment**

The **Institute of NeuroDevelopment (IND)** is a leading centre in India that supports families of children with autism and other neurodevelopmental differences. Our flagship programme, the **Breakthrough Flightpath**, empowers parents to drive their child’s progress through a structured system of implementation and individualized support.

We’re on a mission to bring clarity, confidence, and meaningful change to families who often feel lost in therapy overload. And we need empathetic, dedicated communicators to guide them toward the right path.

**Role Summary**

We are seeking **empathetic and persuasive Sales Executives** to connect with parents, understand their concerns, guide them through our solution pathway, and help them make the decision to enroll.

This is not high-pressure sales—it is **consultative guidance**. You’ll listen deeply, clarify doubts, handle objections patiently, and ensure the parent sees the value in our structured, parent-led approach.

Your role is vital in ensuring that **qualified prospects become committed participants**, enabling their children to receive life-changing support.

**Key Responsibilities**
- Call and follow up with prospective parents who have shown interest via ads, webinars, WhatsApp, referrals, or consultations.
- Build rapport and understand each parent's unique concern and journey.
- Clearly communicate the value of IND’s structured programmes in relatable terms.
- Handle objections around therapy overload, budget, past disappointments, or skepticism.
- Maintain accurate records in CRM, update lead status, and plan follow-up calls/messages strategically.
- Coordinate with the CRM and Consultation teams to ensure smooth onboarding after enrollment.
- Meet weekly enrolment and conversation benchmarks with consistency.

**Who Should Apply**:Must-Haves:

- Fluent in **Bengali (spoken)** - this is **essential**:

- Strong communication and listening skills
- Confidence and empathy in guiding families through emotional and financial decisions
- Comfortable using basic digital tools (CRM, WhatsApp Web, Google Sheets)

Bonus If You Have:

- Experience in **insurance sales**, **automobile sales**, or **outbound BPO calling**:

- Background in **counseling**, **education**, or **parent-facing roles**:

- Familiarity with autism, special education, or early childhood development (training will be provided)

**What You’ll Gain**
- Opportunity to **change lives through conversations**:

- Fixed salary + **incentives based on meaningful conversions**:

- Personal growth through continuous training in communication, empathy, and parent guidance
- A nurturing team culture and the chance to grow into **Sales Mentor, Coach, or Programme Advisor** roles as IND expands nationally

Application Question(s):

- Current and Expected CTC with rationale behind the same.

**Experience**:

- Sales: 1 year (required)
- Client relationship: 1 year (preferred)

**Language**:

- Bengali (required)
- English (preferred)

Work Location: In person

Pay: ₹12,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Paid time off

Work Location: In person

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