Cashier

**Job Title**: Cashier

**Department**: Operations

**Reports To**: Store Manager

**Job Overview**:
We are seeking a reliable and detail-oriented **Cashier** to join our **Kalki Fashion** store team. As a Cashier, you will be responsible for handling cash and card transactions, maintaining accurate transaction records, and providing exceptional customer service. Your role is crucial in ensuring a seamless checkout process, contributing to the overall customer experience in a fast-paced retail environment.

**Key Responsibilities**:
**1.Cash Handling & Transactions**:

- Process cash, credit/debit card, and digital payments accurately and efficiently.
- Issue receipts, change, and provide invoices for customers in a timely manner.
- Ensure that cash drawers are balanced at the beginning and end of each shift.
- Ensure accurate processing of returns, exchanges, and refunds as per company policies.
- **Customer Service**:

- Greet customers warmly as they approach the counter and assist with any questions regarding pricing, products, or store promotions.
- Provide excellent customer service by ensuring that transactions are processed swiftly and accurately.
- Address any customer concerns or issues related to transactions or payment methods, escalating to management when necessary.
- Ensure that all customers leave the store satisfied with their shopping experience.
- **Sales Support**:

- Assist customers with product inquiries and direct them to appropriate areas of the store if needed.
- Support the sales team in achieving store goals by promoting loyalty programs, upcoming sales, or special offers during the checkout process.
- Upsell products and services when appropriate, offering complementary items based on customer purchases.
- **Inventory & Stock Management**:

- Monitor and maintain stock levels of cash register supplies such as receipt paper, pens, and bags.
- Help with the inventory tracking process by scanning barcodes for sales and returns.
- Report any discrepancies in stock or inventory to the management team.
- Handle in and out of inventory end to end.
- **Store Cleanliness & Organization**:

- Maintain a clean and organized cashier station and ensure that the checkout area is presentable at all times.
- Assist with the cleaning and upkeep of the store, ensuring a pleasant shopping environment for customers.
- Ensure that all store policies and procedures are adhered to in terms of customer service, security, and cleanliness.
- **Reporting & Documentation**:

- Ensure that all daily transactions are properly logged and recorded in the store’s sales system.
- Reconcile the cash register at the end of each shift, ensuring the drawer balances correctly and reporting any discrepancies.
- Assist with weekly cash audits and any other required financial documentation.
- **Security & Loss Prevention**:

- Follow all company guidelines for preventing theft and ensuring the security of cash and merchandise.
- Report any suspicious behavior or potential security threats to the store management immediately.

**Qualifications & Skills**:
**Education**:High school diploma or equivalent (preferred).

**Experience**:Previous 2+ years of experience as a cashier in a retail apparel environment is preferred.

**Skills**:

- Strong attention to detail and accuracy when handling cash and processing transactions.
- Hands on Genesis software preferred.
- Excellent customer service skills, with a friendly and approachable attitude.
- Ability to work well in a fast-paced, customer-focused environment.
- Good mathematical skills for cash handling and basic arithmetic.
- Familiarity with POS systems and retail software.
- Strong organizational skills and the ability to multitask effectively.
- Ability to stay calm and efficient during peak hours or busy shopping periods.

**Working Conditions**:

- **Location**: Kalki Fashion Retail Store
- Santacruz
- **Shift Time**:11 AM to Closing.
- **Working Days**: Monday - Sunday (1 rotational week-off between Monday to Thursday).

Company website:
**Job Types**: Full-time, Permanent

Pay: ₹20,000.00 - ₹30,000.00 per month

Schedule:

- Day shift

**Experience**:

- total work: 3 years (required)

Work Location: In person