Telesales Executive

1 week ago

Kochi, India Foaps (Lasper Technologies Pvt. Ltd.) Full time

**About Us**:
We help restaurants excel in today’s competitive market by boosting their online food delivery orders with our simple solution, Foaps. We’re proud to have a strong presence in over three cities in India and have already attracted 300+ signups. Currently, we’re looking for a skilled Inside Sales Associate to join our awesome team and contribute to enhancing our product offerings to more customers.

**Role Overview**:
As an Inside Sales Associate in our Tele-Sales function, you will play a pivotal role in driving our sales efforts. Your primary responsibility will be to connect with potential and existing customers via phone calls to introduce them to our cutting-edge online food delivery management software, FOAPS. Through effective communication and a customer-centric approach, you'll contribute to achieving weekly and monthly sales targets.

**Responsibilities**:

- Contact potential and existing customers using well-crafted scripts to introduce them to our cutting-edge online food delivery management software.
- Close sales deals over the phone, meeting and exceeding weekly and monthly targets.
- Address customer inquiries about our product features, benefits, and pricing.
- Employ consultative selling techniques by asking probing questions to understand customer needs and tailor solutions.
- Maintain accurate and up-to-date customer information in the database.
- Handle customer concerns and grievances with professionalism to maintain FOAPS' reputation.
- Document call details, maintain records of sales, and gather valuable customer insights.

**Qualifications and Skills**:

- 1-2 years of proven experience in tele-sales or a related sales/customer service role preferred.
- Demonstrated track record of consistently achieving sales quotas, preferably over the phone.
- Proficiency in using relevant computer tools, including CRM software and telephone systems.
- Ability to grasp complex product information and effectively communicate its value to prospects.
- Strong communication and interpersonal skills, enabling you to connect effectively with diverse customers.
- Resilient and able to handle rejection with a positive attitude.
- Exceptional negotiation skills with the ability to address and resolve customer concerns.
- Passion for sales and a strong desire to succeed.
- Curiosity to learn and adapt to new technologies and trends.
- A team player with a self-driven, proactive attitude.
- Quick learner with the ability to comprehend and convey technical concepts.
- Prior experience in IT sales, software sales, or related fields is a plus.
- Should be proficient in English and Malayalam.Knowledge of any other languages would be a plus.

**Additional Information**:

- Work Schedule : Monday to Saturday (2nd & 4th Saturdays and Sundays are off)
- Work Timings : 9:30 AM to 6:30 PM
- Work from office
- Location : Kochi

Join our energetic team at FOAPS and contribute to shaping the future of online food delivery management technology. If you are enthusiastic about sales, driven by achieving targets, and excited to be part of an innovative SaaS company, we'd love to hear from you

We look forward to welcoming you to our FOAPS family

**Job Types**: Full-time, Permanent

**Salary**: ₹180,000.00 - ₹250,000.00 per year

Schedule:

- Day shift

Supplemental pay types:

- Commission pay

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