Cce (Customer Care Executive)
6 days ago
Responsibilites: Customer Care II Problem Solving - Managing incoming calls and customer service inquiries - Provide information about products and services, take/cancel orders, and record details of complaints - Keep records of customer interactions and transactions, details of enquiries, complaints, and comments, as well as actions taken - Follow up to ensure that appropriate actions are taken on customer requests - Refer unresolved customer grievances or special requests to designated departments for further investigation
work from home// back officce job
**Job Types**: Full-time, Part-time, Regular / Permanent, Internship, Freelance
Contract length: 24 months
Part-time hours: 25 per week
**Salary**: ₹14,393.74 - ₹32,237.80 per month
**Benefits**:
- Cell phone reimbursement
- Commuter assistance
- Food provided
- Health insurance
- Internet reimbursement
Schedule:
- Day shift
- Evening shift
- Fixed shift
- Flexible shift
- Monday to Friday
- Morning shift
- Night shift
- Rotational shift
Supplemental pay types:
- Commission pay
- Joining bonus
- Overtime pay
- Shift allowance
Ability to commute/relocate:
- Goa Velha, Goa: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
- Health insurance
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