German Language Csr

7 hours ago

Mumbai Maharashtra, India Grace Services Full time

**WE ARE HIRING GRACE STAFFING SERIVCES**

**Job Title**: German Customer Service Representative (Voice Process)

**Location**: Mumbai, Maharashtra
**Shift**: US Night Rotational Shifts (5 working days, 2 rotational off days)
**Immediate Joining**: Must join by November

We are looking for an experienced **German-speaking Customer Service Representative** for a **voice process** role. You will handle inbound calls, assist customers in German, and provide excellent service. This is a **work-from-office** role with **US night rotational shifts**.

**Key Requirements**:

- **German proficiency**: B2 level (DELF or equivalent)
- **Experience**: 1+ year in customer service (voice process)
- **Qualification**: HSC or Graduate
- **Shift**: Comfortable with US night shifts
- **Immediate Joiner**: Ready to join within November
- **Transport**: Company-provided pick and drop

**Additional Info**:

- **Documents**: Must have all necessary documents in place
- **Role**: Voice process, customer interaction via phone

**Job Types**: Full-time, Permanent

Pay: ₹800,000.00 - ₹1,000,000.00 per year

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Evening shift
- Night shift
- Rotational shift
- US shift

Supplemental Pay:

- Overtime pay
- Performance bonus

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (required)
- Customer service: 1 year (required)

**Language**:

- German (required)

Work Location: In person

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