Hospitality Hostess

2 days ago

Mumbai, India Springold hospitalities pvt ltd Full time

Welcome guests to the venue
- Provide accurate wait times and monitor waiting lists
- Manage Reservations
- Escort customers to assigned dining tables
- Provide menus and announce Waiter/Waitress’s name
- Greet customers upon their departure
- Coordinate with wait staff about available seating options
- Maintain a clean reception area
- Cater to guests who require extra attention (e.g. children, elderly)
- Answer incoming calls and address customers’ queries
- Assist wait staff as needed
- Previous work experience as a Host/Hostess or Waiter/Waitress
- Understanding of cafe etiquette
- Familiarity with health and safety regulations
- Experience in managing public
- Demonstrable customer-service skills
- Excellent communication skills (via phone and in-person)
- Strong organizational skills with the ability to monitor the entire cafe
- Availability to work in shifts as needed
- Good physical condition to walk and stand during an entire shift
- High school diploma; hospitality certification is a plus

**Hostess Qualifications / Skills**:

- Verbal Communication
- Customer Service
- Resolving Conflict
- Teamwork
- Energy Level
- Thoroughness
- Professionalism

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹10,000.00 - ₹25,000.00 per month

**Benefits**:

- Flexible schedule
- Paid time off

Schedule:

- Day shift
- Evening shift
- Flexible shift

Supplemental pay types:

- Commission pay
- Overtime pay

Ability to commute/relocate:

- Andheri West, Mumbai - 400053, Maharashtra: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- What interests you about hospitality?

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