International Air Ticket Executive

5 days ago

Delhi Delhi, India Elite Corporate Solutions Private Limited Full time

**Key Responsibilities**:

- **Reservation Management**:

- Assist clients in booking international flights, including issuing, amending, and canceling tickets.
- Utilize Global Distribution Systems (GDS) such as **Galileo** to search for and confirm flight availability.
- Provide accurate fare quotations and ensure compliance with airline policies and procedures.
- **Customer Service**:

- Address and resolve customer inquiries, complaints, and issues related to international travel.
- Offer expert advice on travel options, visa requirements, and baggage policies.
- Ensure a high level of customer satisfaction through professional and timely service.
- **Documentation and Compliance**:

- Ensure all ticketing procedures comply with international regulations and airline policies.
- Prepare and verify travel documents, including visas, passports, and travel insurance.
- Keep updated with changes in international travel regulations and airline policies.
- **Coordination with Airlines and Partners**:

- Liaise with airlines and other travel service providers to manage bookings and resolve issues.
- Monitor flight schedules, availability, and changes to keep clients informed.
- **Record Keeping**:

- Maintain accurate records of ticketing transactions, customer interactions, and financial transactions.
- **Experience**:

- Previous experience in air ticketing or travel industry, especially with international bookings, is highly desirable.
- Proficiency in using GDS systems (**Galileo**) and travel booking software.
- **Skills**:

- Strong understanding of international travel regulations and procedures.
- Excellent communication and interpersonal skills.
- Detail-oriented with strong organizational and multitasking abilities.
- Ability to work under pressure and handle high-volume transactions efficiently.
- **Languages**:
Proficiency in English

Pay: ₹35,000.00 - ₹70,000.00 per month

Schedule:

- Day shift

Application Question(s):

- Do you have minimum 4 year of experience for International Air Ticket Executive or else as manager?

Work Location: In person

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