Tele Caller Executive
1 week ago
Job Description_
Tele calling Contact Customers and informing them on the over dues / outstanding amount. Collect the delinquent / Overdue amount/ Settlement Amount over the phone/ Book PTP Should be able to effectively communicate while providing quality customer service Negotiate effectively and advice suitable payment plans Pursue knowledge of skills and tools to be used in all collection efforts/Improving Credit score Should be able to effectively communicate while providing quality customer service as Aware of the benefits of Credit score improvement and advised customers to avail of benefits Maintain Customer follow up records/ Codes/Remarks Initiate Field visits to customers when payments are not being made. Good communication skills in Regional Language & English Average System Knowledge Patience and resilience. Familiarity with Bank Process and procedures. Work with the team members and the team lead to ensure the team meets the targets month on month. Requirement Minimum 1-2 years of Experience handling Collection Calls Soft Calling/Disputes resolution Understanding of financial products and know-how of the Collection process. Good communicator and target-driven individual.
**Salary**: ₹10,000.00 - ₹120,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Coimbatore, Tamil Nadu: Reliably commute or planning to relocate before starting work (required)
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)
**Language**:
- Hindi (preferred)
- English (preferred)
**Speak with the employer**
+91 8428738466
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