Hiring for Customer Care Executive at Chandannagar

From 0 to 2 year(s) of experience
- ₹ 2,00,000 - 2,50,000 P.A.
- Tasgaon, Chandannagar**Time and Venue**
- 22nd July - 23rd July, 10.00 AM - 4.00 PM
- Muthoot Finance Ltd, Regional Office - Pune, 2nd Floor, CST No. 131/1A/1, Baner Main Road, Opp. Orchid School, Balewadi Phata, Above Central Bank of India, BANER - Pune-411045,

Contact - Thomson Mathew

+91-XXXXXXXXXX
)

I am Interested

**Job Description**:
**Greetings**

**ABOUT MUTHOOT GROUP**: The Muthoot Group is a flourishing business empire that has pervaded into each and every big & small town of the country, is home to 20 diversified divisions and 5000 plus branches with a global presence and having 30,000 employees strong workforce. Over 2 Lakh customers visit The Muthoot Group branches every day. The Group has served over 48 crore customers (including repeat customers) till date.The Group recently celebrated 132 years of unblemished business excellence lending services to millions of underserved Indians leading to Financial Inclusion even in the most remote and rural areas of the country.

**INTERVIEW DETAILS AND JOB DESCRIPTION ARE GIVEN BELOW**:
**Minimum Education Qualification: - Must be a Graduate-Regular (Females Only)
**JOB DESCRIPTION FOR CCE (Customer Care Executive) (Females Only) (Age upto 29 years)**

Manages all customer communication with the appropriate level of etiquette, timeliness and professionalism.

Generate business and leads for new loans from new customers Handle branch walk-ins for business generation.

Generate referrals through existing customer base and walk-ins.

Meetings with HNI, corporates and institutional clients to promote gold loan proposition.

Handle customer requests and complaints and take it to closure.

Understand the need of the customer and cross sell other products accordingly.

Generate business and leads for other products like insurance, NCDs, gold coin etc.

Enter meetings, leads, conversions(self-sourced and referred leads) in CRM daily

Conducting outbound marketing activities to ensure continuous Walk-In the branches.

**Salary**: - best in industry+ Incentives + other perks

**Contact number: 8129536543**

**Address : Muthoot Finance Ltd., Regional Office-Pune,**

**2nd Floor, CST No.131/1A/1, Baner Main Road, Balewadi Phata,**

**Opp. Orchid School, Above Central Bank of India,**

**Baner, Pune, Maharashtra-411045**
- Role:

- Customer Success Associate- Salary:

- 2,00,000 - 2,50,000 P.A.- Industry:

- Banking- Functional Area:

- Customer Success, Service & Operations- Role Category:

- Customer Success- Employment Type:

- Full Time, Permanent- Key SkillsCustomer Service

Sales
- Education- UG:

- B.A in Any Specialization,B.Sc in Any Specialization,B.B.A/ B.M.S in Any Specialization,B.Com in Any SpecializationCompany Profile
- Muthoot Finance- The Muthoot Group, as one of the country's leading business conglomerates, comprises 20 diversified divisions
- Financial Services, wealth Management, Money Transfer, Forex, Securities, Vehicle & Asset Finance, Media, IT, Healthcare, Housing & Infrastructure, Education, Power Generation, Leisure & Hospitality, Plantation & Estates, Precious Metals, Travel Services, Personal Loans, Muthoot Money, Housing Finance & Overseas Operations. The Group has a network of 4800 plus branches and offices across India and abroad. Each of these 20 divisions has set benchmarks for quality products and services, customer relationships and management processes in their own industries.