Front Office Trainee

7 days ago

Badlapur, India THE Visawa Resort Full time

As a Front Office Trainee, you will assist in the daily operations of the front office, providing exceptional service to guests and supporting the front desk team. This position is ideal for individuals looking to start a career in hospitality and develop their customer service and administrative skills.

**Responsibilities**:

- Greet and welcome guests upon arrival, ensuring a positive first impression.
- Assist with check-in and check-out processes, including managing reservations and payments.
- Answer phone calls and respond to inquiries in a professional manner.
- Provide information about hotel services, local attractions, and directions.
- Maintain accurate records of guest information and requests.
- Support the front desk team in daily administrative tasks, such as filing and data entry.
- Assist with managing guest feedback and resolving any issues that arise.
- Collaborate with other departments to ensure guest satisfaction.
- Participate in training sessions and workshops to enhance your skills and knowledge.

**Requirements**:

- High school diploma in Hospitality Management or a related field is a plus.
- Strong communication and interpersonal skills.
- Customer-focused attitude with a willingness to learn.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills and familiarity with office software.
- Previous experience in customer service or hospitality is an advantage but not required.
- LMV license mandatory

Pay: ₹7,000.00 - ₹15,000.00 per month

**Education**:

- Diploma (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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