Hub Associate

2 weeks ago

Hyderabad, India Blowhorn Full time

**Hub Associate - Integrated Fulfillment**:
**Operations**
- Safety, Security, Inventory & Operations management of the warehouse is

your responsibility.
- Ensure timely planning and scheduling of vehicles to meet order delivery

deadlines.
- Ensure order management is done solely via in-house tech for all customer

orders.
- Ensure records of inventory stock is maintained everyday as per company

standards.
- Periodic cycle count of Inventory as per set standards.
- Inventory has to be stacked intelligently to optimize spatial usage.
- Ensure grooming standards and other mandatory requirements like vehicle

documents, uniform, shoes etc. for all drivers are in place at all times.
- Bring efficiency and optimization in operations by ensuring accurate usage

of in-house technology.
- Build a good supply base to cater to contingencies and spot requirements

as per the order flow/requirement.

**Compliance**
- Adherence to specific customer requirements such as trip sheets, proof of

delivery (POD), invoice submission dates, vehicles type/quality.
- Publish or/and maintain reports / records on a frequent basis.
- Ensure cash reconciliation happens on the same day.
- Ensure the COD devices are collected at the EOD from the delivery

associates without exception.

**Customer Experience**
- Ensure superior customer experience by meeting all service requirements

like on-time reporting, trained drivers etc.
- Ensure timely issue resolution at the hub and/or delivery run to ensure

that orders are delivered on time.
- Ensure proactive communication to customer/central team for any issues.

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