Floor Supervisor

**Job description**:

- Supervise daily operations on the service floor, ensuring timely execution of repairs and services as per job cards.
- Allocate work to technicians based on skill level, availability, and job complexity.
- Monitor ongoing repair jobs for quality and adherence to OEM guidelines.
- Ensure the use of proper tools, equipment, and diagnostic devices as per manufacturer standards.
- Track job status and update service advisors to ensure timely vehicle delivery to customers.
- Perform root cause analysis for repeat complaints or escalated technical issues.
- Ensure pre-delivery inspection (PDI), road tests, and final quality checks are conducted before vehicle handover.
- Coordinate with parts department for availability and timely issuance of spares.
- Monitor technician productivity, efficiency, and bay utilization.
- Ensure workplace safety, cleanliness, and compliance with service SOPs and audit requirement**s**:

- Deep understanding of vehicle systems: engine, transmission, suspension, brakes etc.
- Knowledge of DMS (Dealer Management System) for job tracking and technician allocation.
- Experience with warranty repairs, estimations, and cost control.
- Understanding of workshop KPI metrics: Efficiency, Productivity, Repeat Repairs, etc.

**Job Types**: Full-time, Permanent

Pay: ₹15,000.00 - ₹25,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Morning shift

Supplemental Pay:

- Yearly bonus

Work Location: In person