Incident Mngr-integrated Ops
5 days ago
**About the role**:
To provide level 2 support and to ensure a professional and consistent delivery of quality service to Orange Business services customers and achievement of operational targets
**About you**:
Good network support knowledge and experience.Service oriented, customer focused with good customer service skills.Good networking/communications background.Experience in one or more of the following: Network, LAN/WAN topologies and protocols. Good Knowledge of Cisco Routing, Switching & SDWAN. Systems/Network Management.Good interpersonal skills.Good time management, organizational and communication skills.Ability to work under pressure.Ability to deal with multiple tasks.Proactive, self-motivated and determined attitude.Problem solving skills.Able to cover Flexible working hours/shift patterns as and when required (24*7).
**Additional information**:
Any Degree or Diploma in Electronics/Computers or science required.3-5 years of Industry experience, preferable Incident management in customer support in the telecommunication industry. 3-5 years of relevant technical experience.
**Department**:
Customer Services & Operations
**Contract**:
Regular
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