Call Centre Executive

2 days ago


Hyderabad, India GOG Analytics Full time

Job Summary

Call Center Executive who should have clear understanding of English/Telugu/Hindi/Tamil/Kannada Language.

The Agent will get required to take incoming calls coming in from patients of a hospital, book their appointments, help them with the information about any doctor and its schedule and empathetically talk to him/her

Responsibilities and Duties
- To respond to all incoming calls within a specified TAT.
- Satisfactorily respond and give answers to the people calling in. - Book appointments of the doctors on the portal.
- Call back to the patients in case of rescheduling of appointments. - Give exact information about the various facilities in the hospital.

Shifts will be fixed on a rotational basis to cover all days and all hours. ** No Night shifts for female

Qualifications and Skills - Must know English/Telugu/Hindi language very well - Should have basic knowledge of Computers - Previous working in Call Center will be an advantage

**Salary**: ₹ 11,000.00to ₹ 17,000.00 per month

Experience: Call Center: 1 year (preferred)

Education: Bachelor's (preferred) Benefits**:Provident Fund (PF) ** ESI **Paid leaves / Leave encashment**

Workdays per week: 6 days (Rotational week off)

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹11,000.00 - ₹17,000.00 per month

**Benefits**:

- Leave encashment
- Paid time off
- Provident Fund

Schedule:

- Rotational shift

Ability to commute/relocate:

- Hyderabad, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)

**Speak with the employer**
+91 9123456874



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