Associate - Merchant Onboarding
2 weeks ago
**Roles & Responsibilities**:
- Merchant onboarding with KYC verification and compliance checks
- Merchant account activations
- Merchant account changes as per request from the sales team and merchants
- Query resolution for our internal customer i.e., Business Team
- Adhering to operations guidelines during the activation and query resolution
- Maintaining TAT as per SLA for the process
**Required Skills**:
- 1-3 years of relevant experience in KYC / Merchant Onboarding, from a B2B fintech background, preferably from online payments
- Process-oriented, proactive and result-driven individual
- Strong interpersonal skills and the ability to understand the merchant’s requirements before the account is activated
- Be a quick learner with an analytical mind, to understand back-end operations
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