Customer Support Executive

2 weeks ago

Ernakulam, India Intrcity Full time

**Roles and Responsibilities**:

- Identify customer concerns and provide timely support for their queries.
- Be proficient in our products and services and communicate effectively to the customer.
- Responding to queries from customers and giving timely support when requested.
- Coordinating with multiple teams to ensure the timely response to inquiries.
- Collecting customer feedback and upselling our services wherever applicable.
- Ensure all communications are logged timely and correctly.
- Ensure individual sales targets are met without fail.
- Flexible to work on rotational shifts.
- Excellent communication and interpersonal skills.
- Should be Proficient in Hindi and English, any other language knowledge would be an added advantage.

**Job Types**: Full-time, Regular / Permanent

**Salary**: ₹14,000.00 - ₹170,000.00 per month

**Benefits**:

- Health insurance
- Provident Fund

Schedule:

- Day shift
- Rotational shift

Ability to commute/relocate:

- Near North railway station, Ernakulam - 682018, Kerala: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (required)

**Experience**:

- Customer support: 1 year (preferred)

**Language**:

- Hindi (required)
- English (required)

  • Customer Support Executive

    1 week ago

    Ernakulam, India Proximo Skills Academy Full time

    We are looking for a qualified Customer Support Executive to manage a team of representatives who will offer excellent sales support, customer service and after-sales support. As a Customer Support Executive, you are responsible for handling sales over the phone entirely. You are also responsible for solving questions in regard to the product or service...

  • Customer Support Executive

    2 weeks ago

    Ernakulam, India RailYatri Full time

    **Desired Experience & Skills for Customer Support Executive Role**: - Identify customer concerns and provide timely support for their queries. - Be proficient in our products and services and communicate effectively to the customer. - Responding to queries from customers and giving timely support when requested. - Coordinating with multiple teams to ensure...

  • Customer Support Executive

    2 weeks ago

    Ernakulam, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive (Fresher). Customer Support Executive Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys...

  • Customer Support Executive

    5 days ago

    Ernakulam, India Transight Systems Private Limited Full time

    Transight System Private Limited is looking for a enthusiastic Female Customer support executive (Fresher). Customer Support Executive Responsibilities: - Overseeing the customer service process. - Resolving customer complaints brought to your attention. - Planning the training and standardization of service delivery. - Conducting quality assurance surveys...

  • (Hindi)customer Support Executive

    2 days ago

    Ernakulam, India Jac and Osh Full time

    Looking for a enthusiastic Female Customer support executive(Hindi Speaking) to join our team as soon as possible. Overseeing the customer service process. Troubleshooting customer issues and resolving it. Working alongwith the Sales Team to Coordinate with the clients. Resolving customers technical complaints brought to your attention. Planning the...

  • Customer Support Executive

    2 weeks ago

    Ernakulam, India Craysol Technologies Full time

    **Position - Customer Support Executive (Voice)** **No. of Openings - 6 (Freshers)** **Basic Qualification - **ITI**/**Diploma/Degree **Technical Qualification - **Basic Computer knowledge **Location - **Kochi **Shifts -** **7 **am To **4 **pm /**8 **am to **5 **pm/ **9 **am To **6 **pm/ **12** noon to **9 **pm/ **1** pm to **10 **pm/ **2 pm to **11 pm...

  • Customer Support Executive

    1 week ago

    Ernakulam, India Craysol Technologies Full time

    **Position - Customer Support Executive (Voice)** **No. of Openings - 10** **Basic Qualification - **ITI**/**Diploma/Degree **Technical Qualification - **Basic Computer knowledge **Location - **Kochi **Shifts -** **7 **am To **4 **pm /**8 **am to **5 **pm/ **9 **am To **6 **pm/ **12** noon to **9* pm/ **1* pm to **10 **pm/ **2* pm to **11* pm...

  • Customer Support Executive

    3 weeks ago

    Ernakulam, India, Cochin / Kochi / Ernakulam Aabasoft Full time

    Job Description Job Overview Our Customer Service department is looking for a passionate and experienced individual to join us as a Customer Support Executive. Your main goal for this role will be to monitor each employee's work and provide excellent customer satisfaction to the customers. As a Customer Support Executive, you will be responsible for...

  • Customer Support Executive

    2 weeks ago

    Ernakulam, India Talent Mind Consultancy Full time

    We are hiring Position - Customer Support Executive Salary - 26k Location - Ernakulam Exp-1-2year - Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to...

  • Customer Support Executive

    2 weeks ago

    Ernakulam, India LISCOM SOLUTIONS & SERVICES PVT. LTD Full time

    **Position - Customer Support Executive (Voice)** **No. of Openings - 10** **Basic Qualification - **ITI**/**Diploma/Degree **Technical Qualification - **Basic Computer knowledge **Location - **Kochi **Shifts -** **7 **am To **4 **pm /**8 **am to **5 **pm/ **9 **am To **6 **pm/ **12** noon to **9* pm/ **1* pm to **10 **pm/ **2* pm to **11* pm...