Cloud Support Technician

1 week ago

Belgaum, India BETSOL Full time

**Company Description**:
BETSOL is a cloud-first digital transformation and data management company offering products and IT services to enterprises in over 40 countries. BETSOL team holds several engineering patents, is recognized with industry awards, and BETSOL maintains a net promoter score that is 2x the industry average.

BETSOL offices are set against the vibrant backdrops of Broomfield, Colorado and Bangalore, India.

We take pride in being an employee-centric organization, offering comprehensive health insurance, competitive salaries, 401K, volunteer programs, and scholarship opportunities. Office amenities include a fitness center, cafe, and recreational facilities.

**Responsibilities**:

- **Be the frontline expert**- Manage and maintain multiple customer cloud environments, ensuring uptime and performance.
- **Own the customer experience**- Resolve support tickets efficiently while keeping customers informed and confident in your expertise.
- **Think fast, act faster**- Identify, troubleshoot, and escalate high-priority issues to prevent downtime and disruptions.
- **Collaborate to innovate**- Work with senior engineers, account teams, and project managers to resolve complex cloud and networking challenges.
- **Drive solutions, not just fixes**- Deliver lasting resolutions that enhance system stability, security, and customer success.

**Qualifications**:
Required Qualifications:

- High School Diploma/GED (or equivalent experience), with less than 2 years of professional experience, OR a minimum of 2 years of relevant experience in a technical support role.
- Basic knowledge of Microsoft Active Directory (AD) (password resets, security group management).
- Fundamental understanding of networking concepts, including IP addressing, MAC addressing, and Layer 1 vs. Layer 2 networking.
- Flexibility to work alternative days or shifts as required (e.g., Tuesday-Saturday or Sunday-Thursday), with availability across day, evening, or night shifts

Preferred Qualifications:

- Associate’s degree, community college degree, or bachelors degree in a technical field such as Information Technology, Computer Science, Networking, or a related discipline is preferred.
- Experience with FortiGate firewalls, SD-WAN management, and advanced networking concepts, including NAT, subnetting, VPNs, and FortiGate/vShield Edge configurations.
- Familiarity with server performance monitoring, troubleshooting techniques, and MSP environments, including experience with N-able or similar remote monitoring and management (RMM) tools.
- Possession of any of the following certifications is a plus: CompTIA A+, CompTIA Network+, Azure Fundamentals (AZ-900), AWS Certified Cloud Practitioner, Google Cloud Digital Leader, CompTIA Security+, Azure Administrator Associate (AZ-104), Google Associate Cloud Engineer, Fortinet NSE 4, CCNA (Cisco Certified Network Associate), and ITIL Foundation.

  • Cloud Support Engineer

    3 weeks ago

    Belgaum, India Genisys Group Full time

    Architect and manage scalable cloud infrastructure in Microsoft Azure to support manufacturing operations, analytics, and enterprise applications. Support reporting team on Power BI dashboards for production metrics, supply chain visibility, and executive reporting. Build and optimize data pipelines using Azure Databricks to support real-time and batch...

  • Cloud Data Engineer

    21 hours ago

    Belgaum, India Blue Cloud Softech Solutions Limited Full time

    Job Overview - Cloud Data Engineer we strongly believe that data and analytics are strategic drivers for future success. We are building a world class advanced analytics team that will solve some of the most complex strategic problems and deliver topline growth and operational efficiencies across our business The Analytics team at BCSS is part of the BCSS...

  • Field Service Technician Oth

    2 weeks ago

    Belgaum, India GE Renewable Energy Full time

    **Job Description Summary**: Role Summary/Purpose: The Field Service Technician will provide electrical and/or mechanical technician support to the site teams at various locations worldwide. In this role you will carry out installation, commissioning, maintenance, modifications and material control functions for solar inverters. Essential...

  • Cloud Architect

    2 weeks ago

    Belgaum, India AventIQ Full time

    Company Description AventIQ is a leading software development company specializing in Robotic Process Automation (RPA) to revolutionize businesses through cutting-edge automation technologies. Our mission is to deliver innovative solutions that streamline processes and enhance operational efficiency. With a team of dedicated experts, AventIQ customizes RPA...

  • Cloud Architect

    2 weeks ago

    Belgaum, India AventIQ Full time

    Company Description AventIQ is a leading software development company specializing in Robotic Process Automation (RPA) to revolutionize businesses through cutting-edge automation technologies. Our mission is to deliver innovative solutions that streamline processes and enhance operational efficiency. With a team of dedicated experts, AventIQ customizes RPA...

  • Director - Devops And Cloud Operations

    2 weeks ago

    Belgaum, India Whatjobs IN C2 Full time

    Role: Director Devops & Cloud Operations Location: Gurgaon (Hybrid/Onsite) Experience: 8–12 Years Company: Infra360 About Infra360 Infra360 is an emerging global leader in cloud consulting, specializing in Cloud Strategy, Site Reliability Engineering (SRE), DevOps, Cloud Security Posture Management (CSPM), and Managed Services. We help businesses achieve...

  • BTP CAPM Developer

    2 weeks ago

    Belgaum, India TRDFIN Support Services Pvt Ltd Full time

    Job Title: BTP CAPM DeveloperExperience: 2–4 Years (2 Openings) and 4-6 Years (2 Openings)Location: RemoteCTC: As per market standardsWork Mode: RemoteNotice period: Immediate Joiner / 15 Days MaxSynopsys:We are seeking a skilled BTP CAPM Java Developer with hands-on experience in building scalable applications on SAP Business Technology Platform...

  • Cloud Security and DevOps Engineer

    1 day ago

    Belgaum, India Recfront Full time

    Cloud Security and DevOps Engineer (GCP + AI-Driven) Location: India (Remote)Availability: 0-15 days / ImmediateTimings: EST Timezone (7PM to 4AM IST)About our client:Our client is redefining hormone health by blending clinical expertise, data-driven innovation, and a fully integrated digital platform. They empower patients and practitioners with...

  • Cloud Security and DevOps Engineer

    1 day ago

    Belgaum, India Recfront Full time

    Cloud Security and DevOps Engineer (GCP + AI-Driven) Location: India (Remote)Availability: 0-15 days / ImmediateTimings: EST Timezone (7PM to 4AM IST)About our client:Our client is redefining hormone health by blending clinical expertise, data-driven innovation, and a fully integrated digital platform. They empower patients and practitioners with...

  • Inventory Manager

    6 days ago

    Belgaum, Karnataka, India Skylane Dronetech Pvt Ltd. Full time ₹ 2,40,000 - ₹ 4,20,000 per year

    Job Summary:We are hiring a responsible and organized Inventory Manager for our Mobile Service Center. The candidate will manage daily stock operations, track mobile spare parts, coordinate with suppliers and technicians, and ensure accurate and efficient inventory management to support smooth repair operations.Responsibilities:Maintain and update inventory...