Post Sales Executive

3 days ago

Bengali Square Indore Madhya Pradesh, India LAABHAM GROUP Full time

**Who We’re Looking For**:
An organized, proactive and customer-focused **Post Sales Executive** who can be the bridge between our internal teams and valued customers _post booking_. You’ll be responsible for ensuring smooth post-sale processes including documentation, registry coordination, data management, and exceptional client communication.

**Key Responsibilities**:

- Acting as the **single point of contact for clients** post booking.
- Collecting, verifying, and managing all post-sale documents including **KYC, NOC, Allotment Letters, Registry Letters**, etc.
- Guiding customers on document requirements and keeping them informed on their registry timelines, pendency, and status.
- Maintaining a proper **filing and indexing system** (physical and digital).
- Conducting regular audits to ensure **zero pendency** and data accuracy.
- Maintaining up-to-date records for every client and project.
- Coordinating with legal and registry departments for timely **execution of registry and possession formalities**.
- Following up with internal departments to ensure process flow and reduce turnaround time.
- Maintaining accurate **customer and project data** in spreadsheets.
- Sharing regular MIS reports and updating to management.
- Identifying pending documents or issues and proactively following up with clients and internal teams.
- Ensuring timely resolution and enhancing customer satisfaction.

**What You Should Bring**:

- 1-3 years of experience in **real estate, admin, or post-sales coordination**.
- Knowledge of **real estate documentation & registry processes** is preferred.
- Excellent communication & interpersonal skills.
- Strong command over MS Excel, Google Sheets & file management tools.
- Well-organized, detail-oriented and customer-obsessed approach.
- Ability to multitask and meet deadlines.

**Job Types**: Full-time, Permanent

Pay: Up to ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement
- Leave encashment
- Life insurance
- Paid time off

Schedule:

- Day shift
- Fixed shift

Supplemental Pay:

- Performance bonus
- Quarterly bonus
- Yearly bonus

Work Location: In person

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