Tele Caller Executive

1 day ago


Bengaluru Karnataka, India QCS DC Labs Full time

The job description for a tele caller executive typically includes the following responsibilities:
Making outbound calls to prospective customers or clients to promote products or services.

Generating leads and setting up appointments for sales representatives.

Explaining products or services and answering questions from potential customers.

Understanding customer needs and offering solutions or additional products/services.

Maintaining accurate records of calls and sales activities in the company's CRM (Customer Relationship Management) system.

Following up on leads and inquiries to ensure customer satisfaction.

Meeting or exceeding sales targets and quotas.

Handling customer objections and resolving complaints effectively.

Collaborating with the sales team to identify opportunities for upselling or cross-selling.

Keeping up-to-date with product knowledge, industry trends, and competitor offerings.

Adhering to company policies and procedures, including compliance with telemarketing regulations.

Providing feedback to management on market trends, customer preferences, and other relevant information.

In addition to these responsibilities, the job description may also specify certain requirements or qualifications, such as excellent communication skills, persuasive abilities, resilience to rejection, familiarity with CRM software, and a positive attitude towards sales.

Pay: Up to ₹30,000.00 per month

Schedule:

- Day shift

**Education**:

- Bachelor's (preferred)

**Experience**:

- Technical support: 2 years (preferred)
- tele sales: 2 years (preferred)

**Language**:

- English (preferred)

Work Location: In person



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