Solution Design Professional

Our mission is to break down the barriers of today to release the potential of tomorrow. Join us today and release yours.

There are two things that we want to share with anyone considering joining us.

Firstly, we’ve got big ambitions for our colleagues and the future of the organisation. These include our vision that inclusion and accessibility drive every conversation we have and every decision we make. We want our workforce to fully represent the communities and customers we serve, because a diverse business is a better business. We value every colleague, their diversity and the contribution that they make. When we say you’re welcome at BT, we really mean it.

**About this role**

This role plays a critical part in delivery of solutions that provide brilliant customer experience and that deliver against business needs, whilst driving a target architecture that simplifies our legacy telco to reduce cost, increase business agility and productivity, and enable the digital future of the business.

**You'll have the following responsibilities**
- Defines end to end solutions that span IT, networks, devices and digital experiences for specified projects or initiatives within a domain or across multiple domains.
- Defines solutions that are deliverable, are customer experience lead, that meet the business needs, are secure, drive target architecture where possible, are compliant with relevant industry and company policies and factor in all impacted technical and business areas.
- Leads a matrixed team when needed to define and design assure end to end solutions
- Partners with engineering teams (tribes and squads) to evolve solutions as the teams build and learn, taking overall accountability for integrity of resultant solutions
- Integrates and implements end-to-end solutions across customers and business areas.
- Proactively identifies initiatives to drive simplification, target architecture, improved customer experience, improved business agility and lower cost to serve. Actively contributes to architecture roadmaps and long term planning.
- Identifies opportunities to improve standards of practice within a project, continuously enhancing ways of working.
- Provides in-life support for issues related to their specific solution and root cause analysis for their own designs.

**You'll have the following skills & experience**

Capabilities required for the job
- Technology design - You partner with the business to understand and analyse user requirements and inform the architecture design for software, systems and networks.
- Collaboration - You produce solutions collaboratively in an agile environment, evolving solutions in partnership with engineering teams through the build/measure/learn process, whilst taking accountability for the overall solution.

Requirements Capture - You are able to translate business and customer

outcomes into architecture solutions

Proactivity - You utilise problem-analysis and design-thinking skills and capabilities to offer up innovative ideas to the business and others in BT

Experience you would be expected to have
- Mandatory - previous experience of delivering technical solution designs
- Mandatory - experience of range of business, data, systems, network and technology architecture
- Preferred - TMF accredited.
- Preferred - IT experience of the Consumer telco business with specialist knowledge in at least one of Fixed & Mobile products, networks, sales, service, marketing, digital experiences.
- Preferred - experience of agile product ownership and a range of solution architecture methods and practices including agile

**About BT**

BT has a key role in British society, fostering change and leading technology innovation. From delivering the Olympics, to supporting the emergency services, to investing more into research than any other UK technology company, we take pride in everything we do - and in the people who work here.

We're now a global company operating at the forefront of the information age, employing 90,000 people in 180 countries. And we're on a mission. Guided by our core values of Personal, Simple and Brilliant our goal is to help customers, communities and businesses overcome barriers and release their potential.

So, if you're interested in the power of potential, why not join us today and release yours? You can read more here about what it's like to work at BT

**How to Apply**

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