Telecaller

1 day ago


Bengaluru Karnataka, India Design Thoughts Architects Full time

**Company Profile**:
A top Architectural firm located in **Bangalore,**known for its unique Architectural Designs of Residential Villas, & Bungalows. In and around Bangalore, we provide complete Architecture Design, Interior Design, and Construction services. We offer **tailored Architectural Design Solutions and Turnkey Construction Services** to meet the specific needs of each client.

**Address: 27, 1st Floor, 17th C Cross Rd, opp. Sri Sai pushpanjali kalyana mantapa, KR Layout, 5th Block, J. P. Nagar, Bengaluru, Karnataka 560078**

**Position**: Telecaller

**Experience Required**: 0-1 year

**Location**: Bangalore

**Employment Type**: Full-time

**Roles and Responsibilities**:

- Make outbound calls to potential and existing customers to promote products/services.
- Respond to customer inquiries and provide accurate information.
- Understand customer needs and suggest appropriate solutions.
- Maintain a detailed record of all interactions and follow-up schedules.
- Achieve daily/weekly/monthly targets as set by the management.
- Handle customer complaints, provide solutions, and escalate issues as needed.
- Collaborate with team members to improve performance and customer satisfaction.

**Skills and Qualifications**:

- Minimum 1 year of experience in telecalling or a similar role.
- Excellent verbal communication skills in [Languages Required, e.g., English, Hindi, Kannada].
- Strong persuasion and negotiation skills.
- Customer-centric approach with the ability to handle objections professionally.
- Basic knowledge of MS Office and CRM software.
- Ability to work in a team and meet performance targets.

Pay: ₹22,000.00 - ₹28,000.00 per month

Schedule:

- Day shift

**Experience**:

- Telecommunication: 1 year (required)

**Language**:

- English (required)
- Kannada (required)

Work Location: In person


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