Client Services Project Coordinator

1 week ago

Pune Maharashtra, India Epiq Systems, Inc. Full time

It's fun to work at a company where people truly believe in what they are doing

**Job Description**:

- Serve as a liaison working in Client Services department with key client representative with the goal of owning the service delivery relationship.
- Provide substantive oversight to client-specific projects, managed on a day-to-day basis by Production Team.
- Ensuring project deadlines, changes are communicated on time to the clients.
- Assign tasks to internal teams and assist with the help of internal project tracking platforms.
- Providing administrative support and undertaking project tasks as needed.
- Ensure stakeholder views are managed towards the best solution.
- Possess excellent time management and communication skills, to collaborate with clients and internal teams to deliver results on deadlines.
- Ensure overall satisfaction through the coordination of project related updates.
- Work actively with the Project Management Team to eliminate blockers.
- Use internal tools to monitor and generate project status reports.
- Provide team leadership to professionally develop and motivate staff members to allow them to assume additional responsibilities and grow within the team.
- Instill confidence with clients through proactive communication when necessary.

Desired Qualifications and Skills
- Good Communication (Verbal and Written) Skills.
- Experience of working in MS Office.
- Ability to multi-task, maintain composure under pressure and meet deadlines
- Must be able to work in an ever changing fast-paced work environment
- Be engaged and enthusiastic about work and learning.
- Must be flexible and be available to work evening and weekend shifts.

Education & Certifications:

- Bachelor of Computer Application, MCA
- NUIX, SQL, Relativity, LAW Pre-Discovery or IPRO knowledge is a strong plus.

Location: Pune, India

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us

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