Scrum Master

**Who We Are**

Culinary Digital is dedicated to revolutionizing the food-service industry through cutting-edge technology and exceptional service. We strive to create value for our clients by offering scalable, innovative solutions that streamline operations, provide deep insights, and foster exceptional customer experiences. Our commitment to excellence and continuous improvement ensures that we remain at the forefront of industry advancements, driving growth and success for our clients.

**Mission Statement**: At Culinary Digital, we empower multi-location food-service providers by delivering tailored SaaS solutions that enhance efficiency, control costs, and boost profitability. Through unparalleled customization, real-time data insights, and customer-centric innovations, we optimize operations and elevate customer engagement and satisfaction.

**Vision Statement**: To be the leading provider of innovative, data-driven SaaS solutions for the food-service industry, transforming operational excellence and customer experiences through unparalleled customization, real-time insights, and unwavering commitment to customer satisfaction.

**The Role**

This role focuses on guiding teams to achieve high levels of performance, quality, and reliability while adhering to the agile methodology.

The Scrum Master will work closely with Product Owners, Product Directors, and the Chief Product Officer (CPO) to align the development team's work with the overall product vision, strategy, and business objectives.

The Scrum Master will also be responsible for removing impediments, fostering an environment of continuous improvement, and ensuring the team meets sprint commitments and goals.

**Primary Skillset**
- Agile and Scrum expertise, facilitation of ceremonies, conflict resolution, servant leadership, coaching teams.

**Secondary Skillset**
- Project management, stakeholder engagement, risk management, data-driven decision-making, technical understanding.
- Certified Scrum Master (CSM), Certified Scrum Professional (CSP), or similar Agile certifications are preferred.
- Familiarity with Agile project management tools (e.g., JIRA, Trello, or equivalent) is preferred.

**Requirements**:
**Scrum Facilitation and Agile Coaching**:

- Facilitate Scrum Ceremonies: Organize and facilitate all Scrum ceremonies, including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring they are conducted effectively and efficiently.
- Agile Coaching: Act as a coach to the development team, Product Owners, and other stakeholders in Scrum and Agile best practices, promoting an understanding and adoption of Agile principles.

**Continuous Improvement**:

- Encourage continuous improvement within the team by facilitating retrospectives and identifying actionable steps to enhance processes and productivity.

**Sprint Planning and Execution**:

- Sprint Goal Setting: Collaborate with the Product Owner to define sprint goals and ensure they are clearly understood by the development team.
- Backlog Refinement: Assist the Product Owner in refining and prioritizing the product backlog to ensure that the team works on the highest-value features that align with business goals.
- Monitoring Progress: Track and monitor the team’s progress against sprint goals and velocity, ensuring that the team stays on track to meet commitments.

**Impediment Removal**:

- Identify and Resolve Blockers: Proactively identify and address any impediments or blockers that may impact the team’s ability to deliver on sprint commitments, facilitating solutions that keep the team moving forward.
- Advocate for Resources: Advocate for necessary resources, tools, and support required by the team to achieve optimal productivity and quality.

**Team Development and Performance**:

- Foster Collaboration: Create a collaborative and inclusive team environment that encourages open communication, knowledge sharing, and a strong sense of team unity.
- Team Coaching: Provide guidance and support to team members to enhance their skills, address challenges, and promote career development.
- Performance Management: Support the performance management process by providing input on individual and team performance, helping to identify opportunities for growth and improvement.

**Quality and Deliverable Management**:

- Ensure Quality Standards: Work with the development team and Product Owner to ensure that deliverables meet quality standards and acceptance criteria before being released.
- Velocity Optimization: Monitor and optimize team velocity to improve the predictability and efficiency of sprint delivery.
- Commitment Management: Ensure that the team commits to realistic and achievable sprint goals and holds the team accountable for meeting these commitments.

**Collaboration and Communication**:

- Cross-Functional Coordination: Collaborate with Product Owners, Product Directors, and other stakeholders to ensure alignment between development efforts and busi