Tele Sales Exceutive

7 days ago


Shalimar Bagh Delhi Delhi, India Hifly Jobs Full time

1. Contact potential or existing customers to inform them about a product or service using scripts

2. Answer questions about products or the company

3. Ask questions to understand customer requirements and close sales

4. Direct prospects to the field sales team when needed

5. Enter and update customer information in the database

6. Take and process orders in an accurate manner

7. Handle grievances to preserve the company’s reputation

8. Go the “extra mile” to meet sales quota and facilitate future sales

9. Keep records of calls and sales and note useful information

10. Proven experience as tele sales representative or other sales/customer service role

11. Proven track record of successfully meeting sales quota preferably over the phone

12. Good knowledge of relevant computer programs (e.g. CRM software) and telephone systems

13. Ability to learn about products and services and describe/explain them to prospects

14. Excellent knowledge of English

15. Excellent communication and interpersonal skills

16. Cool-tempered and able to handle rejection



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