Customer Service Representative

6 days ago

Nashik Maharashtra, India Artfills Online Learning Pvt . Ltd Full time

About the job

We are seeking a Customer Service Associate who will be responsible for maintaining regular communication with customers to ensure their bookings and attendance for online classes. You will play a crucial role in providing prompt and timely customer service to enhance platform engagement. Your excellent communication skills and commitment to customer satisfaction will contribute to a seamless and enjoyable learning experience for our valued customers.

Why Apply?

Based on Interview

Training and mentorship from senior leaders

No employment bond whatsoever

Non-hierarchical and High Growth.

Key Responsibilities

1. Speaking to customers and ensuring their bookings and attendance of online classes happens regularly

2. Enhancing platform engagement by prompt and timely customer service.

3.Building and maintaining strong relationships with student.

4.6 Days Working ( Any weekday off)

**Qualifications**:
Ideally you match the below profile:

- Fresher can apply
- Job Location Nashik.
- Strong verbal and written communication in English
- Ability to build and maintain relationships with clients.
- Strong organisational and time management skills.
- Ability to work independently and as part of a team

**Salary**: ₹10,000.00 - ₹15,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer service: 1 year (preferred)

**Language**:

- English (preferred)
- Hindi (preferred)

Work Location: In person

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