Tele Caller Executive

16 hours ago

Tarnaka Hyderabad Telangana, India Apphia Infotech Full time

We are seeking a dedicated and enthusiastic Telecaller to join our team. As a Telecaller, you will be responsible for reaching out to potential students and parents, providing information about our overseas education services, and guiding them through the admission process.

**Responsibilities**:

- Make outbound calls to prospective students and parents interested in studying abroad.
- Explain the various study options, courses, universities, and scholarship opportunities available.
- Answer inquiries about visa requirements, admission procedures, and accommodation facilities.
- Maintain accurate records of all interactions and follow-ups in the CRM system.
- Schedule appointments for in-person consultations with our education counselors.
- Collaborate with the counseling team to ensure a smooth transition for students from inquiry to enrollment.
- Achieve monthly targets for lead generation and student enrollments.
- Stay updated with industry trends, university rankings, and visa policies to provide accurate information to clients.

**Requirements**:

- Proven experience as a Telecaller or in a similar role, preferably in the education sector.
- Excellent communication skills in English and any additional languages.
- Knowledge of study abroad programs, universities, and visa processes will be an advantage.
- Strong customer service and persuasion skills to convert leads into enrollments.
- Ability to work independently and as part of a team in a fast-paced environment.

**Benefits**:

- Competitive salary and performance-based incentives.
- Comprehensive training and ongoing support to enhance your skills.
- Opportunities for career growth and advancement within the organization.
- Friendly and collaborative work culture with a focus on employee development.

Pay: ₹10,000.00 - ₹20,000.00 per month

**Benefits**:

- Cell phone reimbursement

Schedule:

- Day shift
- Morning shift

Supplemental pay types:

- Performance bonus
- Yearly bonus

**Education**:

- Higher Secondary(12th Pass) (preferred)

**Experience**:

- Technical support: 1 year (preferred)
- tele sales: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

Work Location: In person

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