Business Liaison Executive, F1000

**Company Description**

Informa is a leading academic publishing, business intelligence, knowledge and events business, creating unique content and connectivity for customers all over the world. It is listed on the London Stock Exchange and is a member of the FTSE 100.

Taylor & Francis Group produces high quality, peer reviewed books and journals. We produce unique, trusted content by expert authors, spreading knowledge and promoting discovery globally. We aim to broaden thinking and advance understanding, providing academics and professionals with a platform to share ideas and realise their individual potential.

F1000 is a trailblazer in rethinking scholarly communication by combining the opportunities offered by technology, with a passion to reinvent how research can be validated and shared. F1000 champion openness and transparency to rapidly deliver knowledge to the benefit of all, by providing services and ultimately a range of choices to researchers, institutions, funders and scholarly societies, that facilitate collaborative and efficient ways of doing research and delivering impact.F1000 was acquired by Taylor & Francis in 2020.

A Business Liaison Executive will support training, outreach, and data analytics to enable evidence-based business prospecting for F1000. Supporting Business team in closing existing pipeline and garnering new prospects from Academic Institutions, Corporate funders, medical societies, and Research organizations.

Works collaboratively with clients to proactively drive content to client owned F1000 platform /Gateway. The role requires understanding of research publishing with sound knowledge of ethic in research writing to ensure effective delivery of service in line with requirements, contractual agreements, and industry standards.

The role holder is required to innovate ways to engage prospective clients through backdrop research to garner facts about their research output, objectives and challenges they face to meet them.

**Key Accountabilities**:

- Acting as a central point of contact for day-to-day operations between contracted clients and F1000 sales and editorial teams.
- Occasionally presenting F1000 publishing model during webinars and one-one discussions with prospects.
- Liaison with UK F1000 editorial and support teams for client support.
- Liaison with Marketing team to plan promotion campaigns, webinars, and other effective ways of client engagement.
- Developing and maintaining a detailed and up to date knowledge of industry standards and new developments in of Open Access publishing arena.

**Qualifications**

**Knowledge and Qualifications**
- Knowledge and experience of academic research publishing
- Knowledge of Open Access Publishing and latest trends and Key OA publishing service providers and their models
- Experience of account management or building effective working relationships with third parties
- Experience of facilitation and conflict resolution.
- Project management skills
- Understanding of other specialist technology or systems as required by the specific role (desirable)
- Financial, industry and market awareness

**Skills and Behaviors Required**
- Ability to effectively plan, prioritize and manage time, to juggle competing demands and meet deadlines with appropriate delegation
- Drive to deliver results and improvements, and to find innovative solutions to problems
- Commitment to good customer support
- Excellent communication skills (oral and written), particularly good listening skills and the ability to communicate instructions effectively
- Strong teamwork and relationship building at all levels
- Good influencing skills, especially the ability to gain commitment from colleagues without direct management authority
- Good presentation skills and confidence in representing F1000 with existing and prospective clients
- Ability to work flexibly and adapt to change while demonstrating resilience
- Innovative, Hard-working, and dynamic: being self-motivated and motivating others
- Commercial focus and the ability to translate strategic goals into achievable objectives

**Additional Information**

At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

**What we offer in return**:

- 30 days annual leave
- 4 volunteering days annually
- Day off for your birthday
- Pension contributions
- Medical insurance for self and dependents; life cover and personal accident cover for self
- Seasonal social and charitable events
- Training and development
- Blended style and flexible working time
- Right tools for remote working

You must have the right to work and live in
**India.**

This role is based at our
**New Delhi **office with an option of hybrid working.