Branch Manger

3 days ago

Delhi Delhi, India Rightways Air Logistics Private Limited Full time

**Job Summary**:
The Branch Manager oversees the overall functioning and profitability of the logistics branch. They are responsible for managing day-to-day operations, ensuring high service quality, leading the branch team, maintaining client relationships, and achieving financial and operational goals.

**Key Responsibilities**:

- **Operations Management**:

- Oversee and coordinate all daily logistics and transportation operations.
- Ensure timely and accurate movement of goods and materials.
- Monitor route planning, dispatch schedules, and delivery performance.
- **Team Leadership**:

- Manage and lead a team of supervisors, drivers, warehouse staff, and office personnel.
- Recruit, train, and evaluate team performance.
- Foster a positive, efficient, and safety-focused work culture.
- **Customer Service**:

- Build and maintain strong relationships with clients.
- Ensure high levels of customer satisfaction through prompt issue resolution.
- Work with the sales team to understand and meet client needs.
- **Financial Management**:

- Prepare and manage branch budgets and forecasts.
- Monitor revenue, expenses, and profitability of the branch.
- Ensure cost-effective operations and resource utilization.
- **Compliance & Safety**:

- Ensure compliance with company policies, government regulations, and safety standards.
- Monitor fleet and warehouse safety and maintenance.
- Handle audits, inspections, and regulatory documentation.
- **Reporting**:

- Generate regular reports on operational performance, costs, and customer feedback.
- Analyze branch performance and suggest improvement plans.

**Qualifications and Skills**:

- Bachelor’s degree in Logistics, Supply Chain, Business Administration, or related field.
- 2+ years of experience in logistics or transportation management, 1 years in a leadership role preferred.
- Strong understanding of supply chain and logistics systems.
- Excellent leadership, decision-making, and communication skills.
- Proficiency in logistics software (TMS, WMS, ERP).
- Ability to manage stress and handle multiple tasks simultaneously.

**Key Competencies**:

- Strategic planning and execution
- Team building and people management
- Analytical thinking and problem-solving
- Customer orientation
- Financial acumen
- Attention to detail

Pay: ₹35,000.00 - ₹40,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Provident Fund

Schedule:

- Monday to Friday

Work Location: In person

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