Hospital Call Centre Executive

14 hours ago


Pune, India V3 Infosolutions Full time

Qualification : Any HSC/ Graduate/ Diploma in Hospitality etc.

**Job Description**:
Appointment, admission and discharge of patients. Complete the registration process in a timely and accurate manner. Update patients and doctors about status of authorization Provide patients with information regarding advised investigations and procedures.
Assist and direct patients that have come in for health check up Manage and record time spent by patient as mentioned in the standard operating procedure. Co-ordinate for timely delivery of the report at the designated counter. Maintain service standards as specified in the standard operating procedure. Diligently adhere to patient flow-chart and highlight any process related issue to shift supervisor and HOD on shift basis. Maintain and generate process related data as and when required by the HOD.

Salary : Rs. 18,000/- to Rs.22,000/-.

Schedule:

- Evening shift
- Morning shift
- Night shift

Ability to commute/relocate:

- Pune - 411028, Maharashtra: Reliably commute or planning to relocate before starting work (required)

**Experience**:

- Call Centre Executive at Multispecialty Hospital: 2 years (preferred)
- Call Centre Executive-IT, MNC: 2 years (preferred)

**Language**:

- English fluently (preferred)



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