Operations Executive

2 weeks ago

Coimbatore Tamil Nadu, India Desirous Global Consulting Full time

Medical Services/Hospital Full-Time Job ID: DGC00454
Coimbatore, Tamil Nadu 1-6 Yrs ₹1.5 - ₹8.5 Yearly

**Job description**

**Role & responsibilities**

**Key Responsibilities**:
**A. Departmental Oversight**:

- Ensure seamless operations of IP, OP, Nursing, Housekeeping, Pharmacy, and Facility teams.
- Implement standard operating procedures (SOPs) for each department and ensure strict adherence.
- Coordinate with department heads to ensure target KPIs are met.

**B. Patient Experience**:

- Monitor patient movement and reduce waiting times in OP/IP areas.
- Address and resolve patient and attendant concerns efficiently.
- Implement systems to gather and act on patient feedback.

**C. Workforce Management**:

- Supervise scheduling, attendance, and leave management of departmental staff.
- Ensure timely performance reviews and productivity checks.
- Assist in recruitment and onboarding of departmental staff.

**D. Facility & Infrastructure**:

- Oversee cleanliness, safety, and maintenance of all hospital facilities.
- Ensure that pharmacy, medical, and non-medical inventory is maintained optimally.
- Conduct regular audits of physical infrastructure and ensure timely repairs.

**E. Compliance & Reporting**:

- Ensure all operations are compliant with local regulations, hospital policies, and quality standards.
- Prepare weekly and monthly MIS reports for management review.
- Coordinate audits and inspections as required.

**F. Coordination & Communication**:

- Serve as the communication bridge between departments and top management.
- Conduct regular meetings with department heads and ensure cross-functional coordination.
- Graduate/Postgraduate in Hospital Administration, Healthcare Management, or related fields.
- Minimum 15 years of experience in hospital operations or healthcare management.
- Strong leadership, organizational, and people management skills.
- Proficiency in MS Office, Hospital Management Systems, and report generation.

**Employee Benefits**
- Health insurance
- Annual Bonus
- Competitve salary

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