Solutions Architect

22 hours ago

Bengaluru Karnataka, India Informatica Full time

**Build Your Career at Informatica**:
We're looking for a diverse group of collaborators who believe data has the power to improve society. Adventurous, work-from-anywhere minds who value solving some of the world's most challenging problems. Here, employees are encouraged to push their boldest ideas forward, united by a passion to create a world where data improves the quality of life for people and businesses everywhere.

**Senior Solutions Architect**:
You will report to the Manager, Customer Success Architect.

We're looking for experience in Pre-sales or Post-sales consulting role in Enterprise software solutions. Customer Success Management (CSM) organization focusing on our Cloud-First Cloud-Native and Data 4.0 strategy..

**Technology You'll Use**:
IDMC Master Data Management SaaS or Informatica On-Prem Master Data Management, Cloud Data integration, Cloud Application Integration, Cloud Data Quality

**Your Role Responsibilities? Here's What You'll Do**:

- You would provide architecture and design, use cases solution, and solution implementation advice.
- You would also work with our Professional Services team and have a seamless handoff for broader service engagements. Partner with Product/Engineering Teams to understand the best recommendations to design a solution OR provide comprehensive feedback to them to better align our product to customer needs.
- You'll serve as a counsellor and adviser to customers and a technical coach to co-workers, providing guidance throughout the Post-sales engagement. Since the CSM team is responsible for Product Adoption and Renewal Protection, your role assumes importance for Informatica's success.
- Deliver compelling architectural blueprints, best practices, expert sessions, and scoped implementations to influence the strategic direction of customer adoption and lead customers through solution design for our SAAS products.
- Participating in the continuous improvement of Informatica products by making technical contributions and by providing important updates from the field; collaborating with Customer Support and Engineering/Product Management.

**What We'd Like to See**:

- Be a technical coach to your colleagues in the customer success team.
- Prepare and deliver unique solution presentations or technical proposals.
- Compose and publish external facing whitepapers, artefacts, case studies, architectural blueprints, blog posts, and articles for technical/industry publications.

**Role Essentials**:

- Bachelor's degree in computer engineering/Technology
- 10+ years of experience with one or more Informatica products in - IDMC Master Data Management SaaS or Informatica On-Prem Master Data Management, Cloud Data integration, Cloud Application Integration, Cloud Data Quality

**Perks & Benefits**:

- Comprehensive health, vision, and wellness benefits (Paid parental leave, adoption benefits, life insurance, disability insurance and 401k plan or international pension/retirement plans
- Flexible time-off policy and hybrid working practices
- Tuition reimbursement program to support your and personal growth
- Equity opportunities and an employee stock purchase program (ESPP)
- Comprehensive Mental Health and Employee Assistance Program (EAP) benefit

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