Retail Trainer

11 hours ago

Hyderabad, India Mo Sahay Full time

Job Title: Senior Retail Trainer

Location: Hyderabad

Experience: 3-6 Years

Job Responsibilities:

- Design and execute orientation programs for sales teams
- Design specific training modules and plan the implementation of the same
- Conduct onboarding training sessions for new hires
- Assign mentors and coaches to new sales team members
- Observe how sales employees and cashiers interact with customers to identify areas of improvement
- Determine training needs both for individuals and teams
- Organize role-playing activities to simulate difficult customers cases (e.g. how to overcome objections)
- Advise sales employees on how to upsell products and services
- Maintain updated records of training curriculum and material Job Skills Required:

- Work experience as a Retail Trainer, Sales Trainer or similar role
- Experience in retail industry is a must
- Availability to travel and visit our retail stores, as needed
- Ability to manage the full training cycle, including conducting in-person activities and using e-learning platforms
- Experience creating modules for training is essential
- Hands-on experience in training-the-trainer
- Excellent presentation and interpersonal skills
- Ability to motivate employees to achieve sales quotas

**Salary**: ₹40,000.00 - ₹45,000.00 per month

**Benefits**:

- Health insurance

Schedule:

- Day shift

Ability to commute/relocate:

- Hyderabad, Hyderabad - 500081, Telangana: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- Teaching: 1 year (preferred)
- total work: 1 year (preferred)

**Language**:

- English (preferred)

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