Retail Trainer

15 hours ago

Hyderabad, India GIVA Full time

We’re Hiring: Training Associate / Sr. Associate – Retail Locations: HYD Department: Training & Development Reports To: Training Manager / L&D Head Are you passionate about developing people and driving performance through impactful learning? Join our Training & Development team and help shape the growth journey of our retail staff Key Responsibilities: Training & Facilitation: Deliver engaging training sessions for retail teams on customer service, sales techniques, product knowledge, and company policies. Content Design: Assist in creating impactful training modules, presentations, and e-learning materials. Onboarding: Lead onboarding programs to ensure new hires transition smoothly into their roles. Performance Coaching: Assess skill gaps, provide coaching, and deliver refresher sessions to boost performance. Training Evaluation: Track training effectiveness, gather feedback, and prepare reports to measure business impact. Collaboration: Partner with HR and Operations to schedule programs, ensuring minimal disruption to store activities. What We’re Looking For: ✅ Bachelor’s degree (any discipline) ✅ 2–5 years of experience in training, coaching, or retail operations ✅ Strong communication, presentation, and interpersonal skills ✅ Passion for engaging and motivating retail teams ✅ Familiarity with retail operations, POS systems, and customer service best practices ✅ Proficiency in MS Office and exposure to Learning Management Systems (LMS) preferred

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