Public Relations Officer
1 day ago
**Key Responsibilities**:
- Manage and maintain accurate customer databases.
- Respond promptly to customer queries on Instagram, WhatsApp, and other platforms.
- Build and nurture long-term customer relationships.
- Track and follow up on leads and client interactions.
- Coordinate with sales and marketing teams for campaigns and promotions.
- Provide personalized assistance to customers, ensuring a luxury service experience.
- Maintain a professional tone across all digital communications.
**Requirements**:
- Proficiency in Instagram, WhatsApp Business, and CRM tools.
- Strong communication and interpersonal skills.
- Ability to multitask and manage time efficiently.
- Experience in customer service or retail (jewellery experience is a plus).
- Basic knowledge of social media marketing is an advantage.
Pay: ₹10,600.49 - ₹20,000.00 per month
Supplemental Pay:
- Yearly bonus
Work Location: In person
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